Zoe Hamid
Liverpool,NSW
Summary
Reliable employee seeking Casual position. Offering excellent communication and good judgment.
Caring and empathetic Support Worker with almost 3 years of experience providing therapeutic support for adults / children with disabilities.
Competent planner and implementer of individual program plans.
Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
Diligent Caregiver focused on providing optimal support to clients through personalised assistance and care required to manage diverse medical conditions.
Proficient in organising medications, doctor appointments and personal activities.
Organised and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
The Disability Trust
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Disability Support Practitioner
Cerebral Palsy Alliance
01.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Monitored client vital signs, administered medications and tracked behaviours to keep healthcare supervisor well-informed.
- Designed individualized plans detailing daily activities and needs for patients.
- Conferred with supervisor to discuss patient condition and medical care.
Disability Support Practitioner
Cerebral Palsy Alliance
01.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviours and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Monitored client vital signs, administered medications and tracked behaviours to keep healthcare supervisor well-informed.
- Designed individualized plans detailing daily activities and needs for patients.
- Conferred with supervisor to discuss patient condition and medical care.
Disability Support Worker
Scope Australia
05.2022 - 05.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Hospitality Worker
Liverpool Catholic Club
01.2021 - 01.2022
- Identified and resolved customer complaints concerning food or lodging.
- Established unique service goals to each venue to provide constant and excellent service.
- Sourced quality vendors to consistently reach highest care standards.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Food Service Handler
Boost Juice
01.2018 - 01.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Carried out day-day-day duties accurately and efficiently.
Education
Studying - Bachelor of Social Work And Community Justice
Western Sydney University
Sydney, NSWHigh School Diploma -
All Saints Catholic College
Liverpool, NSW12.2021
Skills
- Independent Living Support
- General Housekeeping
- Community Health Services
- Caring Companionship
- First Aid Certification
- Daily Living Support
- Meal Planning
- Cooperative Attitude
- Money Orders
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Willing to Learn
Certification
Cert II in Business Services
NDIS Verified
Working with Children Check
First Aid
Australian License
Timeline
Support Worker
The Disability Trust
01.2024 - Current
Disability Support Worker
Scope Australia
05.2022 - 05.2024
Disability Support Practitioner
Cerebral Palsy Alliance
01.2022 - Current
Disability Support Practitioner
Cerebral Palsy Alliance
01.2022 - Current
Hospitality Worker
Liverpool Catholic Club
01.2021 - 01.2022
Food Service Handler
Boost Juice
01.2018 - 01.2021
Studying - Bachelor of Social Work And Community Justice
Western Sydney University
High School Diploma -
All Saints Catholic College
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