Zoe Hopping
Melbourne,VIC
Summary
I am a polite, hardworking and motivated individual who is passionate about building skills and confidence within the workplace. I work well in team environments and always strive to contribute to the best possible outcomes. I make sure to manage my time effectively and efficiently while maintaining a positive and enthusiastic attitude. I take pride in all tasks i complete and make sure to go the extra mile to ensure the highest standard is kept. I am eager to continue learning and develop new skills in my future endeavours.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Coles Supermarket
Cheltenham, VIC
07.2023 - Current
- Decorated baked goods and designed visually appealing displays of finished products.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Assisted in daily bakery operations, ensuring product quality and compliance with safety standards.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Operated commercial kitchen equipment and tools.
Dog Walker
Happy Paws
Canberra, ACT
11.2022 - 06.2023
- Ensured timely dog walking services while maintaining high standards of care and safety.
- Established strong relationships with clients through effective communication and trust-building techniques.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
- Safeguarded client homes while picking up or dropping off pets, ensuring doors were locked upon departure.
Cashier
Supabarn Supermarket
Canberra, ACT
10.2022 - 12.2022
- Processed customer transactions accurately using point-of-sale systems.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashiers on register procedures and customer service best practices.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
Deli Assistant
Coles Supermarket
Cheltenham, VIC
02.2022 - 10.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of deli area, ensuring compliance with health standards.
- Operated slicing machines and scales efficiently, providing accurate product weights and measurements.
- Collaborated with team members to prepare fresh food items, improving service speed and quality.
- Trained new staff on deli procedures and safety protocols, fostering a knowledgeable team environment.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Developed relationships with regular customers, contributing to customer loyalty and satisfaction.
Education
Brighton Secondary College
Melbourne, VIC11.2019
Skills
- Customer service
- Punctual and reliable
- Team collaboration
- Sales transactions
- Honest and trustworthy
- Excellent communication
- Work ethic and integrity
- Customer assistance
Certification
HLTAID011 (Provide first aid)
Timeline
Bakery Assistant
Coles Supermarket
07.2023 - Current
Dog Walker
Happy Paws
11.2022 - 06.2023
Cashier
Supabarn Supermarket
10.2022 - 12.2022
Deli Assistant
Coles Supermarket
02.2022 - 10.2022
Brighton Secondary College