Zoe Ireson
Whangarei,NZ
Summary
Kia ora! I'm Zoe, I'm 20 from Whangarei. I'm passionate about people, thrive in team environments, and bring experience across hospitality, retail, flooring sales, and dairy farming. I'm motivated, adaptable, have a positive attitude, and eager to contribute to a workplace where I can grow, connect with people, and be part of something meaningful.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House / Café Assistant
The Mill Café
02.2025 - Current
- Welcomed and served customers with a warm, positive attitude.
- Took orders, managed POS, EFTPOS & Square transactions, and handled cash.
- Prepared and served drinks (basic barista skills, still developing).
- Assisted with cabinet food service, plating, and general café duties.
- Supported the kitchen and team during busy shifts to ensure smooth service.
- Assisted with cocktail and dessert nights on Saturday evenings, creating a fun and vibrant atmosphere.
- Opening/closing responsibilities, cleaning, restocking, and maintaining café standards.
Front of House
Muffin Break Café
10.2024 - 02.2025
- Provided friendly service and took orders during peak busy hours.
- Operated till and POS systems, prepared drinks, baked goods, and assisted with food prep.
- Maintained café presentation - clearing tables, restocking, and keeping displays tidy.
- Worked closely with the team to deliver fast and efficient service.
- Responsible for opening and closing the store.
Farm Hand
Neerim Dairy Farming
05.2024 - 10.2024
- Assisted with cow milking, dairy shed setup, equipment cleaning, and animal care.
- Fed and cared for calves, ensuring pens were clean and water was always available.
- Helped with farm tasks including moving stock, fencing repairs, and shed maintenance.
- Adapted to early mornings, long hours, and all weather conditions with resilience.
- Followed health and safety practices at all times.
Receptionist, Carpet Overlocker & Sales
Dean's Flooring
01.2022 - 03.2024
- Provided customer service, assisting clients with product selection and enquiries.
- Managed inventory, shop presentation, and daily operations.
- Handled sales transactions and developed promotional strategies, including digital marketing.
- Cut, rolled, lifted, and overlocked carpets and vinyls; crafted and repaired rugs.
- Assisted with admin tasks - filing, updating customer history, and preparing promotional materials.
Checkout Operator
Pak'nSave
07.2022 - 12.2022
- Operated checkout with efficiency and accuracy, scanning and packing items.
- Delivered excellent customer service with a positive, approachable attitude.
- Assisted with stock management and store presentation.
Education
Real Estate Certificate -
Real Estate Academy of Austtralia
Melbourne, VIC09.2025
Business Communication Paper -
Massey University
Auckland, New Zealand12.2023
Life Skills Course -
Forum North NZ
Whangarei12.2022
Food Safety Course -
Forum North NZ
Whangarei12.2021
Communications Course -
Forum North NZ
Whangarei12.2020
High School Diploma -
Renew School
WhangareiSkills
- Disability carer experience throughout high school
- Computer skills: Microsoft Office, digital marketing basics, audio software
- Strong customer service & interpersonal skills
- Customer service
- Team collaboration
- Effective communication
- Cash handling
- Food safety standards
- POS system operation
- Cleanliness maintenance
- Customer transactions
Hobbies and Interests
- Playing music
- Exploring & adventuring outdoors
- Hiking & nature walks
- Sewing & creative projects
Certification
- RSA License
References
References available upon request.
Closing Statement
Thank you for considering my application. I am excited to bring my experience, positive energy, and adaptability to a new role here in Whangarei. I look forward to the opportunity to contribute to your team.
Timeline
Front of House / Café Assistant
The Mill Café
02.2025 - Current
Front of House
Muffin Break Café
10.2024 - 02.2025
Farm Hand
Neerim Dairy Farming
05.2024 - 10.2024
Checkout Operator
Pak'nSave
07.2022 - 12.2022
Receptionist, Carpet Overlocker & Sales
Dean's Flooring
01.2022 - 03.2024
Real Estate Certificate -
Real Estate Academy of Austtralia
Business Communication Paper -
Massey University
Life Skills Course -
Forum North NZ
Food Safety Course -
Forum North NZ
Communications Course -
Forum North NZ
High School Diploma -
Renew School