Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
References
Closing Statement
Timeline
Generic
Zoe Ireson

Zoe Ireson

Whangarei,NZ

Summary

Kia ora! I'm Zoe, I'm 20 from Whangarei. I'm passionate about people, thrive in team environments, and bring experience across hospitality, retail, flooring sales, and dairy farming. I'm motivated, adaptable, have a positive attitude, and eager to contribute to a workplace where I can grow, connect with people, and be part of something meaningful.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House / Café Assistant

The Mill Café
02.2025 - Current
  • Welcomed and served customers with a warm, positive attitude.
  • Took orders, managed POS, EFTPOS & Square transactions, and handled cash.
  • Prepared and served drinks (basic barista skills, still developing).
  • Assisted with cabinet food service, plating, and general café duties.
  • Supported the kitchen and team during busy shifts to ensure smooth service.
  • Assisted with cocktail and dessert nights on Saturday evenings, creating a fun and vibrant atmosphere.
  • Opening/closing responsibilities, cleaning, restocking, and maintaining café standards.

Front of House

Muffin Break Café
10.2024 - 02.2025
  • Provided friendly service and took orders during peak busy hours.
  • Operated till and POS systems, prepared drinks, baked goods, and assisted with food prep.
  • Maintained café presentation - clearing tables, restocking, and keeping displays tidy.
  • Worked closely with the team to deliver fast and efficient service.
  • Responsible for opening and closing the store.

Farm Hand

Neerim Dairy Farming
05.2024 - 10.2024
  • Assisted with cow milking, dairy shed setup, equipment cleaning, and animal care.
  • Fed and cared for calves, ensuring pens were clean and water was always available.
  • Helped with farm tasks including moving stock, fencing repairs, and shed maintenance.
  • Adapted to early mornings, long hours, and all weather conditions with resilience.
  • Followed health and safety practices at all times.

Receptionist, Carpet Overlocker & Sales

Dean's Flooring
01.2022 - 03.2024
  • Provided customer service, assisting clients with product selection and enquiries.
  • Managed inventory, shop presentation, and daily operations.
  • Handled sales transactions and developed promotional strategies, including digital marketing.
  • Cut, rolled, lifted, and overlocked carpets and vinyls; crafted and repaired rugs.
  • Assisted with admin tasks - filing, updating customer history, and preparing promotional materials.

Checkout Operator

Pak'nSave
07.2022 - 12.2022
  • Operated checkout with efficiency and accuracy, scanning and packing items.
  • Delivered excellent customer service with a positive, approachable attitude.
  • Assisted with stock management and store presentation.

Education

Real Estate Certificate -

Real Estate Academy of Austtralia
Melbourne, VIC
09.2025

Business Communication Paper -

Massey University
Auckland, New Zealand
12.2023

Life Skills Course -

Forum North NZ
Whangarei
12.2022

Food Safety Course -

Forum North NZ
Whangarei
12.2021

Communications Course -

Forum North NZ
Whangarei
12.2020

High School Diploma -

Renew School
Whangarei

Skills

  • Disability carer experience throughout high school
  • Computer skills: Microsoft Office, digital marketing basics, audio software
  • Strong customer service & interpersonal skills
  • Customer service
  • Team collaboration
  • Effective communication
  • Cash handling
  • Food safety standards
  • POS system operation
  • Cleanliness maintenance
  • Customer transactions

Hobbies and Interests

  • Playing music
  • Exploring & adventuring outdoors
  • Hiking & nature walks
  • Sewing & creative projects

Certification

  • RSA License

References

References available upon request.

Closing Statement

Thank you for considering my application. I am excited to bring my experience, positive energy, and adaptability to a new role here in Whangarei. I look forward to the opportunity to contribute to your team.

Timeline

Front of House / Café Assistant

The Mill Café
02.2025 - Current

Front of House

Muffin Break Café
10.2024 - 02.2025

Farm Hand

Neerim Dairy Farming
05.2024 - 10.2024

Checkout Operator

Pak'nSave
07.2022 - 12.2022

Receptionist, Carpet Overlocker & Sales

Dean's Flooring
01.2022 - 03.2024

Real Estate Certificate -

Real Estate Academy of Austtralia

Business Communication Paper -

Massey University

Life Skills Course -

Forum North NZ

Food Safety Course -

Forum North NZ

Communications Course -

Forum North NZ

High School Diploma -

Renew School
Zoe Ireson