Zoe Jackson

• Led strategic sales initiatives for Straumann's implant solutions, digital solutions, prosthetics, and biomaterials tailored to dentists, maxillofacial surgeons, hospitals, and primary care providers.
• Simplified intricate technical information to stakeholders, facilitating comprehension and alignment across all organizational levels.
• Drove business expansion by nurturing current accounts and forging new partnerships to enhance sales performance within Straumann's specialized product lines.
• Leveraged B2B sales expertise to proficiently oversee territories and engage with a diverse spectrum of healthcare professionals.

• Provided comprehensive dental workforce solutions to the Enterprise, Mid-market, and SMB space
• Conducted research within the dental sector to identify trends, competitor activities, and understand each business' needs and challenges
• Drove new business growth by developing customer-focused proposals tailored for dental providers, adeptly negotiating contracts to ensure seamless deal closures
• Cultivated robust professional relationships with influential decision makers, strategically leveraging these connections to foster long-term business development, while actively pursuing opportunities to upsell and cross-sell within the existing client base
• Foster strong relationships with client management teams, ensuring exceptional client satisfaction and outcomes
• Attended industry events and conferences to network with potential clients
• Developed and significantly grew assigned territory using strong engagement and sales skills

Greatest Sales Achievements:

• Holds the record for the highest quarterly average closing rate, exceeding the sales target by 200%

• Qualified the value proposition to aged care providers discovered through outbound sales strategies including calls, emails and texts
• Generated in-person or virtual meetings with potential aged care providers to utilise a consultative sales strategy and understand each business' needs and challenges
• Developed a customer-focused plan for Home Care Package (HCP) providers, and negotiated partnership contracts to close deals
• Responsible for the entire sales cycle from enquiry to closing, and after-sales support through account management
• Managed internal and external stakeholders using CRM software (Salesforce)
• Worked closely with marketing and the rest of the sales team to identify new prospects, generate leads, leverage relationships, and create sales opportunities
• Monitored My Aged Care Providers Panel to accept elderly clients, develop client referrals, and ensure quality service delivery and business growth for partners

Greatest Sales Achievements:

• Total elderly client referrals increased by 58 in May 2023, exceeding the sales target by 175% due to high appointment to closure rates

• Worked closely with exercise physiologists, personal trainers and members to improve customer service
• Communicated anatomical and physiological knowledge to obtain and retain members
• Developed personal ties with members to provide outstanding customer service
• Created strong customer relationships to achieve business growth through needs analysis and solution-based selling to help customers reach health goals such as muscle growth and/or fat loss
• Collaborated with local businesses through outbound sales to promote products and services to prospects
• Conducted marketing activities through calls, emails, social media, local businesses, and word of mouth to increase the membership base

Greatest Sales Achievement:

• Increased Net Membership Movement by 60 in December 2022, exceeding the sales target by 180%