Zoe Juster
Cairns,Australia
Summary
My transition into the construction industry is fueled by a desire to leverage my proven skills in a hands-on, dynamic environment where I can contribute to building projects that impact communities. I am excited to combine my dedication, adaptability, and problem-solving abilities with a commitment to learning and excelling in this new field.
With a strong foundation of transferable skills and a passion for creating solutions, I am ready to take on the challenges and opportunities of a construction career.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Support Worker
Ten Years Younger
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sleep Consultant and Homecare Technician
FNQ Sleep and Medical gas
01.2016 - 02.2024
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Instructed patients in use of assistive equipment
- Assisted in training technicians, medical students or other staff members
- Communicated test or assessment results to medical professionals
- Worked with vendors on provision of medical equipment, supplies and services
- Instructed patients and caregivers on how to appropriately use breathing machines at home to obtain necessary symptom relieve
- Handled day-to-day business issues expertly to maintain efficient, successful operations
- Maintained accurate accounts detailing revenue, expenses and payments to corporate office
- Built new business under Healthy sleep solutions brand, hiring employees and coordinating site preparations
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Conferred with customers to understand needs and finalize purchase orders
- Kept records for production, inventory, income and expenses
- Kept up-to-date on regulatory changes affecting business operations
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports
- Supervised work of 3 staff members and gently advised on areas requiring improvement
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response
- Motivated employees to share ideas and feedback
- Identified client business and operational needs and introduced services to provide solutions
Operations Coordinator
Air Liquide Healthcare
10.2007 - 11.2015
- Coordinated and managed project tasks to ensure project delivery within established budgets and timelines
- Planned delivery routing, team workflows and promotional initiatives
- Managed daily functions of deskside support, including defining and implementing processes
- Liaised with senior management to introduce new processes and technologies
- Supervised day-to-day facility operations in accordance with set policies and guidelines
- Offered input on key decisions and strategic plans, evaluating ongoing program data
- Planned routine operations and special projects under direction of operations manager
- Supervised supply and mobility operations and special projects
- Assisted management in making important decisions by collecting, organizing and modeling data
- Maintained communication with customer service and dispatch to coordinate deliveries
AO3 - Radiology Reception and Bookings Assistant
DHCS- Northern Territory Government
03.2006 - 03.2009
- In charge of the reception and organisation of approximately 200 public patients a day
- As well as making appoints for various community patients, clinics and public hospital patients
- Recognising priority levels and urgency of patient forms for procedures, and liaising with other colleges and medical staff such as nurses to make sure this is done in a timely manner
- Checking of billing requirements on all radiology forms in compliance to Medicare
- Updating customer details, including address & telephone details on the hospital computer system
- Liaising and arranging procedures for patients such as x-rays, ultrasounds and CT/MRI's for community patients, inpatients and outpatients
- Processing clinic patients for x-rays
- The compilation of x-ray folders for future appointments for nurses procedures, ultrasounds, CT/MRI and other external procedures such as cardiac services
- The booking of all clinic, emergency, in/outpatient appointments within the priorities of specified times to suit urgency, future appointments and doctors' requirements for patients
- Re-booking and correct management of Failed to attend patients making sure that the information is readily available for future re-bookings
- The ability to understand an audio dictation system and accurately type and understand medical terminology
- Correlate correct typed reports with the correct patients x-ray bags to ensure that all procedures have a signed report accompanying all patient forms
Personal Assistant/Reception
DPI - Northern Territory Government
12.2005 - 03.2006
- Sorted and developed a catalogue system for a years worth of loose notes, drawings and correspondence for a major construction project
- Organised a 3 day conference which included the invitations, venue, catering and compilation of reports submitted by the Project Engineers into a professional ring binder for reference during the course of the conference
- Diary management using Microsoft Outlook, the making and prioritizing of appointments as well as the screening and forwarding of calls
- Creating presentations on PowerPoint for meetings as well as minute taking and creating agendas
- General office duties, such as photocopying, maintaining and compiling project files, preparation of confidential personnel files, reviewing and compilation of documentation, letter writing, submission of important documentation in delegated time frames
- Maintaining databases and dealing with customer enquires and feedback
- Distribution and circulation of mail
- Organisation of conferences, travel and accommodation, with appropriate venues, catering and compilation of documents
Checkout Operator
Coles Casuarina
01.2003 - 01.2005
- Service counter and Customer Service
Education
Bachelor of Architecture - Interior Architecture
Charles Darwin University
Darwin12 Certificate -
Mansfield State High School
Brisbane12.2000
Certificate III in Arts - Print Making
Queensland Tafe
Brisbane01.2000
Skills
- Construction methodology
- Forklift operation
- Motivated self-starter
- Team player
- Punctual and reliable
- Administrative Management
- Interdisciplinary Collaboration
- IT COMPETENCIES - high level Advanced
- Forklift license
- Active listening
- Health and safety awareness
- Critical thinking
Certification
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
- QLD Driver's License
Timeline
Support Worker
Ten Years Younger
04.2024 - Current
Sleep Consultant and Homecare Technician
FNQ Sleep and Medical gas
01.2016 - 02.2024
Operations Coordinator
Air Liquide Healthcare
10.2007 - 11.2015
AO3 - Radiology Reception and Bookings Assistant
DHCS- Northern Territory Government
03.2006 - 03.2009
Personal Assistant/Reception
DPI - Northern Territory Government
12.2005 - 03.2006
Checkout Operator
Coles Casuarina
01.2003 - 01.2005
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
- QLD Driver's License
Bachelor of Architecture - Interior Architecture
Charles Darwin University
12 Certificate -
Mansfield State High School
Certificate III in Arts - Print Making
Queensland Tafe
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