Zoe Kosmadakis
Hurstville,Australia
Summary
Graduate of a Bachelors degree in Health Science, seeking opportunity to grow my career. Highly dependable and detail orientated, I enjoy working in a challenging environment and contributing to team success.
Overview
7
7
years of professional experience
Work History
Product Specialist
Medtronic
06.2024 - Current
- Collaborated with cross-functional teams to streamline product development processes.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Responded to customer inquiries and provided technical assistance over phone.
- Analyzed sales data to identify trends and opportunities for product improvement and innovation.
- Developed comprehensive product training materials, significantly improving team knowledge and customer support quality.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Receptionist
Jackie's Sports Massage Therapy
06.2020 - 06.2022
- Brought forth a strong ability for multitasking and prioritizing tasks
- Greeted clients and provided them with information and superior service
- Answered phone calls, greeted clients, and handled all front desk responsibilities
- Aimed for the highest level of customer service possible
Retail Assistant
Pandora
10.2019 - 01.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Calculated pricing, applied discounts and collected payments to process transactions
- Answered questions about current promotions and resolved issues according to store policies
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
Practice Manager
Pindari Physiotherapy
03.2018 - 12.2019
- Maintained organization and information access through stringent records management
- Managed daily operations at physician offices and clinic sites and coordinated work activities
- Maintained unit paperwork, documenting patient care, condition and issues
- Monitored practice operations and handled complex appointment schedules to optimized provider efficiency
- Protected patient data with secure records management system
- Received and distributed incoming mail and digital correspondence
- Met legal requirements by correctly completing important forms
- Offered professional first impression to visitors and callers and gave knowledgeable assistance
Retail Assistant
Clark's
12.2018 - 05.2019
Retail Assistant
Cotton On Body
12.2017 - 03.2018
Retail Assistant
Myer
12.2017 - 01.2018
Education
Bachelor of Health Science -
University of Western Sydney
11.2023
High School Certificate -
Bethany College
10.2016
Skills
- Friendly & Positive
- Microsoft Windows and Office
- Active Listening
- Attention to Detail
- Reliable & Trustworthy
- Complex Problem-Solving
- First Aid & CPR
- Client Account Management
- Sales and Marketing
- Money Handling
- File Management
- Administrative Support
- Office Management
- Bookkeeping
- Customer Engagement
- Sales Support
- Customer Service
- Time Management
Languages
English
Greek
References
Provided upon request
Timeline
Product Specialist
Medtronic
06.2024 - Current
Receptionist
Jackie's Sports Massage Therapy
06.2020 - 06.2022
Retail Assistant
Pandora
10.2019 - 01.2020
Retail Assistant
Clark's
12.2018 - 05.2019
Practice Manager
Pindari Physiotherapy
03.2018 - 12.2019
Retail Assistant
Cotton On Body
12.2017 - 03.2018
Retail Assistant
Myer
12.2017 - 01.2018
High School Certificate -
Bethany College
Bachelor of Health Science -
University of Western Sydney
Similar Profiles
Mohamed HassanMohamed Hassan
Senior Software Engineer at MedtronicSenior Software Engineer at Medtronic
Anna Marie ErvinAnna Marie Ervin
Sales Solutions Coordinator - Diabetes at MedtronicSales Solutions Coordinator - Diabetes at Medtronic
Jessica VelascoJessica Velasco
Customer Service Representative III at MedtronicCustomer Service Representative III at Medtronic
Emery T. DossEmery T. Doss
Mechanical Product Engineering Intern at MedtronicMechanical Product Engineering Intern at Medtronic
Suda PurnamaSuda Purnama
NSW & ACT Operations Trainer at Betty’s BurgersNSW & ACT Operations Trainer at Betty’s Burgers