Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zoe Krzywinski

Perth,WA

Summary

Resourceful individual with a background in customer service and technical maintenance. Proven ability to adapt to diverse teams and resolve issues effectively, ensuring a seamless experience for customers and colleagues alike. Detail-oriented professional skilled in routine maintenance and customer interaction. Known for exceptional service and collaboration abilities, ready to leverage expertise in a dynamic work environment to drive customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Trade Assistant

CAPS HVAC
Perth, Western Australia
03.2025 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Cafe Worker

The Five 4 store
Perth, Western Australia
07.2023 - 04.2025
  • Prepared beverages according to standard recipes and customer preferences.
  • Assisted in maintaining cleanliness of the cafe and dining area.
  • Handled cash transactions accurately at the register.
  • Stocked supplies and organized inventory for smooth workflow.
  • Engaged with customers to provide friendly and attentive service.
  • Followed safety protocols while operating equipment in the cafe environment.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Managed cash register operations efficiently and accurately.

Christmas Casual Retail Assistant

Ally fashion
Perth, Western Australia
10.2023 - 02.2024
  • Assisted customers with product selections and inquiries during peak holiday season.
  • Stocked shelves and organized displays to enhance product visibility and accessibility.
  • Maintained store cleanliness by tidying aisles and ensuring a welcoming atmosphere.
  • Collaborated with team members to manage inventory and replenish merchandise as needed.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Helped customers select products that best fit their needs.

Education

Certificate IV in Preparation For Health & Nursing Studies​ - Nursing

Health Science Hub
Perth, WA
09-2025

Psychology - Psychology

Curtin University
Perth, WA
08-2025

High School Diploma -

Mundaring Christian College
Perth, WA
09-2024

Health Services Assistance Cert 3 - Nursing

Health Science Hub
Perth, WA
11-2023

Skills

  • Patient care
  • Team collaboration
  • Customer service
  • Health record management
  • Conflict resolution
  • Time management
  • Safety compliance
  • Multitasking Abilities
  • Active listening
  • Communication skills
  • Organizational skills
  • Microsoft Word
  • Customer relations

References

References available upon request.

Timeline

Trade Assistant

CAPS HVAC
03.2025 - Current

Christmas Casual Retail Assistant

Ally fashion
10.2023 - 02.2024

Cafe Worker

The Five 4 store
07.2023 - 04.2025

Certificate IV in Preparation For Health & Nursing Studies​ - Nursing

Health Science Hub

Psychology - Psychology

Curtin University

High School Diploma -

Mundaring Christian College

Health Services Assistance Cert 3 - Nursing

Health Science Hub

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Zoe Krzywinski