Zoe Le
Sandy Bay, Hobart,TAS
Summary
A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
My direct managers and colleagues would describe me as an organized, thoughtful person who works well under pressure.
Overview
4
4
years of professional experience
Work History
Store Supervisor
Daci & Daci Bakers
11.2020 - Current
- Maintain a friendly working environment for 20+ employees, including solving any related problems;
- Enhance customer experience through attentive service and prompt resolution of issues.
- Create and update standard operating procedures every 3 months;
- Analyze data to check for errors and inaccuracies;
- Develop relationships with customers and vendors to present the company in a professional manner;
- Ensure inventory, employee information and invoicing records are accurately kept and organised;
- Support Store Director by organizing meetings, events and scheduling.
Team Leader
Rydges Hobart
09.2019 - 09.2021
- Managed a team of 2+ employees to see that tasks were completed on time and high quality;
- Provided detail-oriented administrative support to coworkers to ensure efficient office operations;
- Reported to Hotel Manager daily productivity and performance;
- Monitored inventory par level and stock ordering;
- Liaise with other departments and suppliers for smooth operations;
- Upheld compliances in work health, safety and security.
Education
Master's Degree - Hotel Administration
Torrens University Australia
Sydney, NSW09.2017
Skills
- Time Management and Organization
- Goal Driven and Consistence
- Team Building and Leadership
- Customer Service
- Documentation and Reporting
- Work Planning and Prioritization
- Microsoft Office and Adobe Suites
Hobbies and Interests
Graphic Designing
Watercolor Painting
Administration Volunteering at Hobart Baptist Church
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Store Supervisor
Daci & Daci Bakers
11.2020 - Current
Team Leader
Rydges Hobart
09.2019 - 09.2021
Master's Degree - Hotel Administration
Torrens University Australia
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