ZOE LOUISE MCCALL
Crangan Bay
Summary
Accomplished Sales Manager offering 15 years of experience developing and maximizing Pharmaceutical Wholesale & Product sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Development Manager
CH2 / Paragon Care
09.2024 - 12.2024
- Selling & maintaining of the Wholesale CH2 Service, 50% of NSW
Business Development Manager
API (Wesfarmers)
07.2023 - 09.2024
- Representation & maintaining of the Wholesale API Service
- Selling of API Brands & Buying Programs
- Selling of APIs Private Label Range – Pharmacy Health
- Extensive knowledge of all NSW Pharmacies
- Achieving expected sales targets /KPIs
- Extensive computer use including a CRM system & telephone
Territory Manager
Sigma HealthCare
01.2023 - 07.2023
- Representation of the Independent Wholesale Sigma Service
- Selling of Sigma’s Independent Buying Program
- Selling of Sigma’s OTC Private Label Range
- Extensive knowledge of all Central, West & Northern NSW Pharmacies
- Achieving expected sales targets /KPIs
- Successful business relationships with over 350 Pharmacies statewide
- Extensive computer use including Salesforce CRM system & telephone
- Experienced driving capabilities Eg: long distances
Customer Development Executive
Royal Canin (Division of Mars)
11.2021 - 12.2022
- Responsible of servicing 150 Veterinarian Clinics for an assigned territory
- Selling & Educating Vets & team members on all Royal Canin products
- Implementing & executing marketing strategies / promotions
- Extensive computer use including a CRM system & telephone
- Experienced driving capabilities Eg: long distances
Key Account/Business D. Manager
Symbion / EBOS Group Ltd
06.2012 - 11.2021
- Representation of all Symbion Services / Primarily wholesale & Brands
- Selling of all the Symbion services/offers to all pharmacies & Groups
- Extensive knowledge of the Northern NSW region: Pharmaceutical Industry
- Achieving & exceeding expected sales targets /KPIs
- Successful business relationships with over 350 Pharmacies statewide
- Extensive computer use including Salesforce CRM system & telephone
- Experienced driving capabilities Eg: long distances
Territory Manager/Sales Rep
Symbion / EBOS Group Ltd
02.2010 - 06.2012
- Representation of all Symbion Consumers Private label product ranges
- Extensive knowledge of all Pharmacies across NSW region
- Achieving expected sales targets/budgets
- Successful business relationships with over 200 Pharmacies
- Broad understanding of the wholesale sector in Pharmacy
- Extensive computer & telephone skills
- Experienced driving capabilities Eg: long distances
Retail Store Manager
Blooms the Chemist - Cessnock
10.2009 - 02.2010
Retail Store Manager
Wellbeingpharmacy Outlet
02.2009 - 09.2009
Retail Store Manager
Terry White Chemist
07.2008 - 01.2009
Territory Manager/Sales Rep
Symbion Consumer
08.2007 - 06.2008
Office Manager /Accounts Personnel
MegaSave Chemist
12.2004 - 08.2007
Office Assistant
IPC Employment Gosford
09.2004 - 12.2004
Assistant Retail Store Manager
Roy Young Chemist
03.2001 - 09.2004
- -Specialising in H.R & staff personnel
Education
Indigenous Leadership Certificate 4 -
ALIC – Wesfarmers
02-2025
Leadership Skills Workshop -
Barbara Hoadley Learning & Development Training
01.2009
Quality Care Pharmacy Program -
Roy Young Chemist
01.2001
Certificate II - Hospitality Operations (Food and Beverage)
Ourimbah TAFE
01.2000
Higher School Certificate -
Henry Kendall High School
12-1998
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Relationship building and management
- Sales and marketing
- Sales presentations
- CRM platforms
- Pipeline development
- Cold calling
Accomplishments
- Pharmacy Choice Incentive Program Winner, Symbion, 2011
- Awarded Pharmacy of the Year, Wellbeingpharmacy Outlet, 2009
Phone - Mobile
0402 899 746
Certification
- Advanced Interpersonal Communication Training - Forsythes 2016
- Retail Ready Program (walk the store)-Zumo / Pharmacy Choice / Symbion 2013/14/15
- Responsible Service of Alcohol (RSA) - Office of Liquor, Gaming & Racing 2013
- Defensive Car Course - Deca Driver Education 2013
- Negotiation & Crisis Intervention Training - IPC Employment 2004
- Dealing effectively w Unacceptable Employee Behaviour Course - Skill Path Seminars 2003
- Introduction to Rehabilitation (Occupational Health & Safety) Training - Australian Industry Group / Workcover 2003
- Staffing w Talented People Course - Talented People 2003
- Conflict Management Skills for Women Course - Skill Path Seminars 2003
- Excelling as a first time Manager or Supervisor Course - Skill Path Seminars 2002
Timeline
Business Development Manager
CH2 / Paragon Care
09.2024 - 12.2024
Business Development Manager
API (Wesfarmers)
07.2023 - 09.2024
Territory Manager
Sigma HealthCare
01.2023 - 07.2023
Customer Development Executive
Royal Canin (Division of Mars)
11.2021 - 12.2022
Key Account/Business D. Manager
Symbion / EBOS Group Ltd
06.2012 - 11.2021
Territory Manager/Sales Rep
Symbion / EBOS Group Ltd
02.2010 - 06.2012
Retail Store Manager
Blooms the Chemist - Cessnock
10.2009 - 02.2010
Retail Store Manager
Wellbeingpharmacy Outlet
02.2009 - 09.2009
Retail Store Manager
Terry White Chemist
07.2008 - 01.2009
Territory Manager/Sales Rep
Symbion Consumer
08.2007 - 06.2008
Office Manager /Accounts Personnel
MegaSave Chemist
12.2004 - 08.2007
Office Assistant
IPC Employment Gosford
09.2004 - 12.2004
Assistant Retail Store Manager
Roy Young Chemist
03.2001 - 09.2004
Leadership Skills Workshop -
Barbara Hoadley Learning & Development Training
Quality Care Pharmacy Program -
Roy Young Chemist
Certificate II - Hospitality Operations (Food and Beverage)
Ourimbah TAFE
Indigenous Leadership Certificate 4 -
ALIC – Wesfarmers
Higher School Certificate -
Henry Kendall High School
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