Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoe Martino

Picnic Point,NSW

Summary

I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I am a hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help any team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Performing Arts Teaching and Administration

PAWS
05.2022 - 08.2024
  • Design and create promotional flyers and online advertising for events and performances.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Enhanced student performance by employing differentiated instruction techniques tailored to individual learning styles.
  • Introduced improvisational exercises to hone students'' quick thinking skills while simultaneously building their confidence on stage.
  • Managed rehearsal schedules and production timelines, ensuring timely completion of performances without compromising artistic integrity.
  • Produced up to 3 theatrical performances each year streamlining technical elements.

Member services and accounts consultant

Crunch Fitness Bankstown
11.2019 - 08.2023
  • Proficiently handle all member concerns and accounts including direct debiting issues and refunds
  • Efficiently manage a team to ensure the proficiency of more than 10 locations
  • Co-ordinate a reception and sales team with regular check ins and KPI tracking
  • Run mail merge and daily progress reports for all locations
  • Open and close the gym, doing morning and nighttime paperwork and banking
  • Place orders for stock and necessities.
  • Streamlined accounting processes for improved efficiency and accuracy in financial reporting.
  • Negotiated favorable terms with vendors, reducing overall costs for clients without compromising on quality or service levels.
  • Prepared detailed reports highlighting key financial trends and performance metrics for management review.
  • Maintained strong relationships with clients through clear communication and exceptional service quality.

Makeup Artist and Skin Care Consultant

Mecca Maxima Miranda
01.2018 - 08.2022
  • Create lookbooks and design artist themes for the makeup team
  • Efficiently run a POS operated system including morning and evening banking and paperwork
  • Perform Makeovers for formals and special occasions
  • Operate a booking system for client appointments
  • Offer consultations on skin care regimes.

Kindergarten soccer coach and program coordinator

01.2014 - 01.2019
  • Coordinate groups of 4-6-year old's
  • Work on skills with them in creative games and group activities
  • Set up fields for training and games
  • Run drills and exercises with kids.

Retail assistant

City Chic Miranda
04.2016 - 10.2018
  • Greet, assess, maximize and execute customer sales
  • Counting float and doing morning paperwork
  • Stock take
  • Tidy racks
  • Confirm orders and deliveries in computer
  • Packing and service.

Waitress

Picnic Point Chinese Restaurant
09.2012 - 01.2017
  • Operated cash register for cash and credit card transactions
  • Pour and serve both alcoholic and non-alcoholic beverages
  • Stock and replenished refrigerators
  • Welcome customers into the restaurant, take their orders and serve drinks and meals
  • Followed up with customers to verify that they were satisfied with their meal
  • Used time efficiently when not serving customers, including answering phones and cleaning previous tables
  • Answering customer calls promptly and in an appropriate matter
  • Consistently provide professional, friendly and engaging service.

Education

Bachelor of Music-Musical Theatre Major -

Australian Institute of Music
Sydney, NSW
01.2017

Skills

  • Directing experience
  • Special Needs Adaptation
  • Collaborative Teaching
  • Ensemble Building
  • Character Development
  • Creative Direction
  • Vocal coaching
  • Fundraising strategies
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities

Certification

  • White Card
  • First Aid
  • Working with children's check
  • Certificate III Entertainment management

Timeline

Performing Arts Teaching and Administration

PAWS
05.2022 - 08.2024

Member services and accounts consultant

Crunch Fitness Bankstown
11.2019 - 08.2023

Makeup Artist and Skin Care Consultant

Mecca Maxima Miranda
01.2018 - 08.2022

Retail assistant

City Chic Miranda
04.2016 - 10.2018

Kindergarten soccer coach and program coordinator

01.2014 - 01.2019

Waitress

Picnic Point Chinese Restaurant
09.2012 - 01.2017

Bachelor of Music-Musical Theatre Major -

Australian Institute of Music
Zoe Martino