Zoe McLennan
5/8 Hawkins Street, Moss Vale
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Deli & Bakery Assistant
Supa IGA
08.2024 - Current
- In the Deli I deal with serving any customers and helping with any questions they may have, slicing meat, making sure all cabinets and shelves are full with our products and in date, making sure everything is kept clean and safe
- In the bakery I pack and label all products, slicing of all bread, make sure the shelves are stocked and in date, help to make any sweet food such as cakes and donuts, make sure everything is kept clean and tidy, dealing with any questions or help customers may need
Front End Supervisor
Harris Farm Markets
12.2023 - 08.2024
- Serving customers and helping them with any questions or concerns they may have as well as doing any refunds needed
- Making price tickets and doing price changes for all the store products
- Accepting and fulfilling online orders (picking and packing)
- Managing breaks for all staff
- Handling money and any EFTPOS sales
- Closing the store - including putting all money away safely, invoices, setting alarms, locking up
- Checking dates on products to make sure all stock is safe and fresh for customers
- Helping out other departments such as bakery and grocery whenever needed
Front End Supervisor
Supabarn Supermarket
02.2018 - 12.2023
- Worked in bakery where I helped with baking all food, serving any customers, cleaning, preparations for next day, stocking shelves, checking dates
- Front end supervisor where I dealt with serving customers, handling money and EFTPOS, managing staff breaks and rosters, stocking shelves, any returns or phone calls, customer inquiries and feedback
- Helped each week with accepting, printing, ordering and putting up any new prices or price changes for the whole store
- When needed I also helped with stocking shelves and serving in the Deli
Sales Assistant
Brumby's Bakery
09.2015 - 03.2017
- Managed cash register, including processing credit card and cash payments
- Greeted all customers and assisted with any questions or feedback
- Made sure the store was kept clean and safe at all times
- Cooking food, restocking fridges and making sure dates were checked
Education
Gungahlin College
Canberra, ACT01-2014
Skills
- Reliable and punctual
- Work well in a team environment and also independently, whatever is needed
- Multitasking
- Handling money and using EFTPOS machines
- Excellent communication and customer service
- Handling any complaints, questions or feedback
- Problem-solving abilities
- Fulfilling online orders
Timeline
Deli & Bakery Assistant
Supa IGA
08.2024 - Current
Front End Supervisor
Harris Farm Markets
12.2023 - 08.2024
Front End Supervisor
Supabarn Supermarket
02.2018 - 12.2023
Sales Assistant
Brumby's Bakery
09.2015 - 03.2017
Gungahlin College
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