Zoe Munnings

At the Customer Service Department, I excelled as a Customer Service Representative, adeptly managing high-stress situations and resolving complex customer complaints, enhancing loyalty and repeat business. My proficiency in data entry and active listening, coupled with a knack for critical thinking, significantly contributed to satisfactory resolutions, showcasing my ability to blend hard and soft skills effectively.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.