Zoe Ogarey

• Provided great customer service while addressing specific cleaning requests from clients.
• Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.

• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Played games, entertained, and read books to young children. Made sure their young teen finished school assignments.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.

Assisted with homework and school projects with their early teen.

• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• organized and looked after their two germen short-heads ( ect- meals, walks, appointments)
• Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone, or postal mail.
• Managed multiple tasks and met time-sensitive deadlines.

• Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
• Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
• Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
• Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.