Zoe Oswald
Gawler East,SA
Summary
After completing year 12 at Xavier College and graduating in October of 2021, I am looking at mid-year intake for University this year. While doing this, I am looking for a casual/part time job to help me expand my existing skill set. I believe I am a friendly, hard- working individual who is willing and able to collaborate well with other people. I have previous experience with customer service and money handling, and I am reliable, an enthusiastic learner, and a motivated team player.
Overview
4
4
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Crew Member
McDonald's
Gawler, SA
02.2021 - Current
- Operated cash registers and answered queries
- Handled cash and transactions accurately accounting for all receivables
- Provided feedback to manager regarding any issues or incidents during shifts
- Referred customer complaints and requests to the manager
- Worked cohesively and cooperatively with the managers and the team
- Handled orders from kiosks, front counter, mobile, Uber and Menulog
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
Money Handler
Gumby's Kangaroo And Wildlife Sanctuary
Wandearah East, Australia
03.2016 - 01.2017
- Responsible for the effective delivery and impeccable customer service of sales, including both purchases and refunds
- Efficiently and courteously answered questions concerning prices and general queries
- Accurately dispensed tickets as requested by patrons, accepted payments and made change accurately
- Worked within a team to provide patrons with a memorable and stress-free experience
Canteen Money Handler
Virginia Primary School
Virginia, SA
02.2015 - 11.2016
- Provided service to canteen customers in a friendly manner
- Operated Main Register and answered queries
- Handled cash and transactions accurately accounting for all receivables
- Provided feedback to Canteen Supervisor regarding any issues or incidents during shifts
- Referred customer complaints and requests to the Canteen Supervisor
- Worked cohesively and cooperatively with the Canteen Supervisor and the team
Education
High School Diploma -
Xavier College
Gawler Belt 02.2018 - 10.2021
Skills
- Dependable and cooperative
- Great attention to detail
- Customer service
- Cash handling
- Stocking and replenishment
- Cleaning and sanitizing
- Cash drawer operations
- Teamwork, collaboration and communication
- Multitasking and organization
- Payment processing
- Microsoft Suite: Word, Excel, PowerPoint, Outlook and most computer programs
- Honest and reliable
Certification
Cert 2 Engineering Pathways - 21/10/2021
References
Name: Sam Lee
Job title: Shift manager
Work address: 40-42 Adelaide Rd, Gawler South SA 5118
Phone: (08) 8523 1188
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