Zoe Regan
Landsborough,QLD
Summary
At Williams, I excelled as a Retail Assistant, mastering cash register operations and demonstrating unparalleled customer assistance. My adaptability and resilience enhanced store performance, contributing to a significant improvement in customer satisfaction. Skilled in upselling and problem-solving, I consistently exceeded sales goals through effective merchandise management and proactive customer engagement.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Williams
Sydney, NSW
04.2022 - 09.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Education
Certificate III - Health Services Assistance
TAFE Digital
OnlineSkills
Customer Assistance
Multitasking Competence
Patience and Empathy
Time Management Capabilities
Cash Register Operation
Complex Problem-Solving
Adaptability and Resilience
Payment Processing
Complaint Handling
Upselling strategies
Timeline
Retail Assistant
Williams
04.2022 - 09.2024
Certificate III - Health Services Assistance
TAFE Digital