Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Roberts

DOB: 26.12.1991 Tapitallee

Summary

Dynamic and results-oriented professional with a proven track record for enhancing client satisfaction and expanding customer base. Skilled in documentation and reporting, coupled with a strong problem-solving ability and a cheerful and happy demeanour.

Experienced with administrative support, office management, and coordination of daily operations from running family companies for the past decade.

Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. Knowledge of office software, scheduling, and problem-solving to ensure smooth office operations.

Currently searching for a position that will allow me to continue to provide care for my two school aged children, one with a disability, while still using my talents and time to move forward with my career paths.

My best attribute would easily be my joyful personality, my ability to fit into situations and places easily, and my problem solving skills. I'm also very bodily abled having grown up on a family farm, and having worked in construction previously.

My worst attribute is arguably, although I would never argue, my kind personality as well. I can be somewhat of a pushover and tend to shy away from confrontation due to always wanting to be in a kind environment.

But you catch more bees with honey, right?

Overview

9
9
years of professional experience

Work History

Administration Officer

South Coast Plunge Pools
05.2021 - 11.2023
  • Utilized software skills to create visually appealing presentations for advertising purposes.
  • Processed purchase orders, service contracts and financial reports.
  • Proofread and edited documents for accuracy and grammar.
  • Collected, validated, and distributed information to employees and clients.
  • Troubleshot client concerns and recommended corrective actions to resolve issues.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Managed daily payment processing and drafted related financial documents.
  • Targeted new customers to grow geographic reach and increase revenue.
  • Made and received phone calls with a kind and helpful attitude.

Landscape Labourer

Big Dog Landscapes And Fencing
10.2014 - 02.2021


  • Operated landscaping equipment with focus on safety and machine longevity.
  • Streamlined work processes through effective communication with team members, leading to improved efficiency on job sites.
  • Researched and identified appropriate plants and materials for landscaping projects.
  • Contributed to company growth by consistently meeting project deadlines, resulting in increased referral business.
  • Increased property value for clients by creating visually appealing outdoor spaces that met their specific needs and preferences.
  • Managed email correspondence effectively and appropriately for maximum client satisfaction.

Education

Certificate Of Registration - Real Estate

TAFE
Digital Campus

Year 10 Certificate -

Vincentia High School
Vincentia, NSW

Skills

  • Payroll and budgeting
  • Job Costing
  • Documentation And Reporting
  • Meeting planning
  • Strong Problem Solver
  • Wonderful reception skills
  • Proofreading
  • Travel Planning
  • Calendar Management
  • Documentation and Recordkeeping
  • Mail handling
  • Customer Relations
  • Schedule Maintenance
  • Technical Support
  • Attention to Detail
  • Recordkeeping and File Management
  • File Management
  • Administrative Support
  • Professional and mature

Timeline

Administration Officer

South Coast Plunge Pools
05.2021 - 11.2023

Landscape Labourer

Big Dog Landscapes And Fencing
10.2014 - 02.2021

Certificate Of Registration - Real Estate

TAFE

Year 10 Certificate -

Vincentia High School
Zoe Roberts