Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoe Ross

Wahroonga,NSW

Summary

Hardworking and outgoing Events Management graduate with strong organisational skills eager to secure full-time position. Ready to help team achieve company goals and build strong relationships by going the extra mile and willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Events Manager

Hotel Pennant Hills
10.2021 - Current
  • Manage administrative logistics of events planning, event booking and event promotions.
  • Fulfill contractual obligations for rehearsal and day of event coordination.
  • Liaise with marketing and PR colleagues to promote special events in social calendars.
  • Evaluate existing plans, processes and events planning services to identify opportunities for improvement.
  • Interview clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalisation.
  • Foster relationships with local and national suppliers to obtain best price, quality, and delivery of products.

Bistro Supervisor

Pennant Hills Hotel
03.2021 - Current
  • Maintain compliance with health, safety, sanitation and alcohol awareness standards.
  • Supervise, support, schedule and assign daily work to bistro team members.
  • Deliver exceptional guest experiences.
  • Monitor food preparation, production and plating for quality control.
  • Set and oversee weekly and special event menu plans.
  • Demonstrate respect, friendliness and willingness to help wherever needed.

Wedding Event Coordinator

Let Life Sparkle
03.2022 - 08.2022
  • Communicated with other crew members via walkie talkies to coordinate production activities.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Met with potentials clients and gave quotes on services and general wedding costs.
  • Assisted with wedding set up and decoration.
  • Managed administrative logistics of events planning, event booking and event promotions.

Shift Supervisor

Karoo & Co Restaurant
04.2018 - 02.2021
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Education

Bachelor of Tourism And Events Management -

University of Canberra
Sydney, NSW
11.2022

Diploma Events Management -

TAFE
Ryde, NSW
11.2020

Skills

  • Project Management
  • Guest Relations
  • Budget Development
  • Managing Events Start to Finish
  • Local Business Relationships
  • Creativity and Adaptability
  • Team Mentorship

Certification


  • The Academic Integrity Module 2021
  • Responsible Service of Alcohol 2020

Timeline

Wedding Event Coordinator

Let Life Sparkle
03.2022 - 08.2022

Events Manager

Hotel Pennant Hills
10.2021 - Current

Bistro Supervisor

Pennant Hills Hotel
03.2021 - Current

Shift Supervisor

Karoo & Co Restaurant
04.2018 - 02.2021

Bachelor of Tourism And Events Management -

University of Canberra

Diploma Events Management -

TAFE

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Zoe Ross