Zoe Salatas
Barista
Dandenong,VIC
Summary
Motivated Barista with exceptional social skills, communication abilities and customer service background.
Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Skilled in food preparation and cash handling, consistently enhancing operational efficiency and customer satisfaction. Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy, in order to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position, and ready and eager to help a team achieve company goals.
Overview
8
8
years of professional experience
Work History
Barista
McDonald's
01.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Front Crew Member
McDonald's
05.2021 - Current
- Cleaned counters, food preparation areas and utensils.
- Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
- Used value-added suggestive-selling techniques to generate additional sales.
- Assisted guests with product knowledge and promotional information upon request.
- Managed multiple tasks in high-volume environment.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Demonstrated knowledge and applied proper food handling standards.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
Box Hill United Football Club
03.2016 - 03.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Criminal Justice
RMIT University
Melbourne, VIC2028
High School Diploma -
Brentwood Secondary College
Glen Waverley, VIC11.2023
Skills
- Food Preparation
- Cash Handling
- Food Running
- Soft Selling
- POS Systems
- Espresso machine operation
- Latte art
- Opening and closing duties
- Performance Improvement
- Conversant in Greek
- Team Leadership
- Hospitality service expertise
Languages
Greek
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Writing
Reading
Video Editing
Fashion and Editorials
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePersonal development programsTimeline
Barista
McDonald's
01.2022 - Current
Front Crew Member
McDonald's
05.2021 - Current
Cashier
Box Hill United Football Club
03.2016 - 03.2018
Bachelor of Arts - Criminal Justice
RMIT University
High School Diploma -
Brentwood Secondary College
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