Zoe Stolton
Nannup,WA
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
9
9
years of professional experience
Work History
Educator Assistant
Discovery At Play
07.2023 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Monitored student progress and adjusted instruction to meet individual needs.
- Replenished classroom supply levels to support planned lessons and activities.
Customer Service Assistant/Barista Supervisor
Bike Place
03.2017 - 12.2022
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Answered customer questions about product availability and shipment times.
- Delivered prompt service to prioritize customer needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Before and After School Assistant
Ranstad Employment Agency
01.2015 - 01.2016
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
Education
Certificate III - Child Education
FEC
East Fremantle, WAVolunteer
St Johns Amulance
Perth, WA2023
Skills
- Barista Experience
- Coffee Experience
- POS
- Cash Handling
- Cleaning Experience
- Food Safety
- Leadership
- Food Preparation
- Certifications and Licenses
- WWCC
- Police Check
Cycling is my passion
This is my main hobbie and one that i love to do in all my free time.
Nanny to three beautiful grandchildren that keep me busy.
Timeline
Educator Assistant
Discovery At Play
07.2023 - Current
Customer Service Assistant/Barista Supervisor
Bike Place
03.2017 - 12.2022
Before and After School Assistant
Ranstad Employment Agency
01.2015 - 01.2016
Certificate III - Child Education
FEC
Volunteer
St Johns Amulance
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