Zoe Teasdale
Greenwood,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations.. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Customer Service Member and Shift Manager
Bellisimo Gelato
11.2021 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained staff on operating procedures and company services.
- Managed other team members and closed the store.
Customer Service Cashier
Optus Stadium
07.2021 - 07.2022
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Streamlined the checkout process for faster service and improved customer experience.
Education
High School Diploma -
Woodvale Secondary College
Woodvale, WA11.2023
Certificate III - Music Industry (Performance + Sound)
Woodvale Secondary College
Woodvale, WA10.2023
CPR And First Aid -
St John Hospital
Joondalup, WA06.2023
Skills
- Customer Service
- Product Recommendations
- Money handling abilities
- Calm Under Pressure
- POS Systems and Ordering Platforms
- Staff Supervision
Accomplishments
Kingsley Lions Youth Citizenship Award > 2023
Top Politics and Law + Cert 3 Music Student (Woodvale) > 2023
ATAR Merit Award > 2023
Academic Endeavour Awards (honour roll) 2017, 2018, 2019, 2020, 2021, 2022, 2023
Lifeline Volunteer 2022, 2023
WABL > 2021,2022
Timeline
Customer Service Member and Shift Manager
Bellisimo Gelato
11.2021 - Current
Customer Service Cashier
Optus Stadium
07.2021 - 07.2022
High School Diploma -
Woodvale Secondary College
Certificate III - Music Industry (Performance + Sound)
Woodvale Secondary College
CPR And First Aid -
St John Hospital
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