Zoe Thomas
Summary
Business graduate with a major in Human Resources and practical experience in both safety and industrial relations administration. Well-versed in workplace health, wellbeing, compliance, and employee relations, with a proven ability to effectively balance responsibilities across safety and IR functions. Highly organised, detail-oriented, and dedicated to fostering fair, safe, and compliant work environments.
Overview
2
2
years of professional experience
Work History
Industrial Relations Adminstrator
NX Blue
06.2024 - Current
- Supported the implementation and ongoing maintenance of industrial relations policies and procedures across a client base of 10+ organisations.
- Interpreted awards, enterprise agreements, and employment legislation for over 15 clients across various sectors.
- Prepared and maintained accurate records for more than 200 workplace matters, including grievances, disciplinary actions, and consultation outcomes.
- Provided administrative and investigative support in over 50 workplace investigations, ensuring procedural fairness and compliance.
- Coordinated communication of policy updates and employment conditions to an internal team of 20 staff, improving awareness and adherence.
- Managed end-to-end disciplinary processes for 25+ employee cases, including investigations and implementing termination procedures in accordance with legislation and enterprise agreements.
- Identified IR compliance gaps and implemented corrective actions, directly contributing to successful outcomes in three external certification audits.
Safety Administrator
NX Blue
04.2023 - Current
- Conducted over 1000 welfare check-ins and follow-up calls for both work-related and non-work-related injuries and illnesses, ensuring timely support and recovery tracking.
- Managed more than 200 incoming injury notifications, initiating appropriate reporting protocols and maintaining full compliance with internal and regulatory requirements.
- Served as the primary administrator for organisation-wide wellbeing and safety initiatives, enhancing employee engagement and participation.
- Coordinated and maintained records for 100+ workers’ compensation claims and return-to-work cases, including all associated documentation and correspondence.
- Maintained accurate, confidential safety files and incident reports, supporting audit readiness and regulatory compliance.
- Supported the delivery of ongoing safety communication, awareness campaigns, and coordinated training for teams of up to 1000 employees, strengthening the safety culture across the organisation.
Education
Bachelors of Business -
University of Technology Sydney
Sydney, NSW06-2025
Tara Anglican School For Girls
North Parramatta Skills
- Duke of Edinburgh- Bronze, Silver, Gold
- HR and Safety Policy and procedure development
- Workplace Investigations
- Extensive workers’ compensation knowledge
Timeline
Industrial Relations Adminstrator
NX Blue
06.2024 - Current
Safety Administrator
NX Blue
04.2023 - Current
Bachelors of Business -
University of Technology Sydney
Tara Anglican School For Girls
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