Zoe Tran
Brisbane,Australia
Summary
To seek and maintain full-time or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Advisor
Moorooka Moto Group
07.2024 - 08.2024
- Phone calls to customers
- Surveys
- Events/Campaign – Hyundai, Suzuki, Honda and Isuzu
- Designing
Yard Person
Mount Gravatt Mazda
07.2023 - 05.2024
- Hosing and shamming cars on the yard
- Helping detailers across the road, pre delivery Detailer
- Driving cars to put fuel
- Tyre Shine
- Delivering/Driving New Cars to the showrooms
- Vacuuming, interior cleaning
Food And Beverage Assistant
O’Brien Group Australia
01.2020 - 02.2024
- Company Overview: The Gabba and Suncorp Stadium
- Food Services
- Customer Service
- P.O.S, Eftpos machine
- Bar attendant
- Pouring Beers and making pre drinks
- General cleaning
- The Gabba and Suncorp Stadium
Detailer
Mount Gravatt Mazda
01.2023 - 04.2023
- Vacuum customers cars
- Washing cars, by using sponge and pressure cleaner
- Shamming the cars
- Tyre Shine
- Clean up in wash bay
- Driving customers cars
Kitchen Hand
My Lunch Club
08.2018 - 12.2019
- Sandwich Maker
- Deliveries
- Preparation for food to order
- General cleaning
Cleaner
Kim Khanh Restaurant
07.2019 - 11.2019
- Caring out heavy cleaning task and special projects
- Cleaning, stocking, and supplying designated- public area facilities
- Restroom cleaning, mopping, sweeping & window cleaning
Kitchen Hand
My Carvery
09.2017 - 03.2018
- Wash and clean utensils and dishes
- Clean benchtops, floors, and ranges
- Assist with food preparation
- Ensure working areas are kept clean
Education
Diploma of Hospitality Management -
StudyMix Pty Ltd
QLD12.2020
Certificate III in Hospitality Services -
12.2014
Certificate II Retail Services -
12.2010
Certificate II Information Technology -
12.2010
Skills
- Customer service
- Short order cooking
- Baking Cakes and pastries
- Food preparation & knife skills
- Sandwich preparation & catering
- Restocking of Fridges and inventory
- Utensils & Kitchen Hygiene
- Organise the kitchen and storage of items
Furthereducationandqualifications
- 01/01/20, Diploma of Hospitality Management, StudyMix Pty Ltd
- 01/01/20, Certificate RSA and RSG
- 01/01/20, Safe Food Handling
- 01/01/20, Certificate First Aid & CPR
- 01/01/20, Knowledge of Wine and Coffee Making
- 01/01/20, Food and Beverage Knowledge
- 01/01/14, Certificate III in Hospitality Services
- 01/01/10, Certificate II Retail Services
- 01/01/10, Certificate II Information Technology
Volunteer Experience
- 01/01/16, Yeronga Child Development Centre, Child Care
- 01/01/12, Yeronga Breakfast Club, Cook
- 01/01/09, Multicultural Day with Tech Crew
References
- Ali Kingham, Supervisor, O’Brien Group, Available upon request
- Mick Brown, Owner, My Lunch Club, 0411 654 050
- Criag Lee, Supervisor wash bay, 0403282053
- April Bonnici, MarkOps Manager, 0435785941
- Nick Hemmings, Trainer, Study Mix, 0431 010 754
- Jill Paoletti, Mazda Manager, 0439468062
Attributes
- Enjoy working in a team environment
- Dependable and Reliable for flexible shifts
- Flexible availability (come in on short notice)
- Attention to detail
- Able to multitask in a busy work environment
- Adapt quickly to different work environments
Timeline
Customer Service Advisor
Moorooka Moto Group
07.2024 - 08.2024
Yard Person
Mount Gravatt Mazda
07.2023 - 05.2024
Detailer
Mount Gravatt Mazda
01.2023 - 04.2023
Food And Beverage Assistant
O’Brien Group Australia
01.2020 - 02.2024
Cleaner
Kim Khanh Restaurant
07.2019 - 11.2019
Kitchen Hand
My Lunch Club
08.2018 - 12.2019
Kitchen Hand
My Carvery
09.2017 - 03.2018
Diploma of Hospitality Management -
StudyMix Pty Ltd
Certificate III in Hospitality Services -
Certificate II Retail Services -
Certificate II Information Technology -
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