Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Zoe Vanderputt

20 Holsteiner Terrace, Clyde North,VIC

Summary

Current RMIT student studying a Bachelor of Social Work (Honours) looking for a role, in a health/social work based field.

Overview

5
5
years of professional experience

Work History

Property Manager, Admin & Maintenance Manager

Walker Real Estate International
Endeavour Hills , VIC
01.2021 - Current
  • Conducted routine inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Managed all maintenance requests from tenants in a timely manner. (Including insurance claims, contacting manufactures, warranty and builder disputes)
  • Ensured that all rent payments were collected on time by following up with delinquent tenants. (Rent arrears)
  • Processed notice to vacates, breach notices etc when necessary in accordance with state laws and procedures.
  • Conducting entry and exit condition reports.
  • Open home inspections
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Cafe Worker

Mad Benji Cafe
Berwick , VIC
04.2020 - 02.2022
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Cleaned tables in the dining area before and after customer seating.
  • Managed cash register operations efficiently.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.

Grocery Team Member

Woolworths
Dandenong , VIC
03.2021 - 01.2022
  • Assisted customers in locating items, answered questions about product features and prices.
  • Operated cash register efficiently and accurately during checkout process.
  • Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.

Fast Food Worker

McDonald’s
Clyde North , VIC
09.2018 - 08.2019
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.

Education

Bachelor of Social Work (Honours) - Bachelor of Social Work (Honours)

RMIT University
Melbourne, VIC
11-2026

Certificate IV in Real Estate Practice - Real Estate

Entry Education
Melbourne
05.2023

High School VCE -

Mater Christi College
Belgrave
11.2018

Bachelor of Occupational Therapy - Health

Australian Catholic University
Fitzroy

Skills

  • Excellent communication
  • A great Listener
  • Works well in a team
  • Problem Solver
  • Great Work Ethic
  • Creative
  • Open minded
  • Attention to detail
  • Eager to learn
  • Appreciate feedback
  • Reliable and honest
  • Hard working

References:

Available upon request :)

Timeline

Grocery Team Member

Woolworths
03.2021 - 01.2022

Property Manager, Admin & Maintenance Manager

Walker Real Estate International
01.2021 - Current

Cafe Worker

Mad Benji Cafe
04.2020 - 02.2022

Fast Food Worker

McDonald’s
09.2018 - 08.2019

Bachelor of Social Work (Honours) - Bachelor of Social Work (Honours)

RMIT University

Certificate IV in Real Estate Practice - Real Estate

Entry Education

High School VCE -

Mater Christi College

Bachelor of Occupational Therapy - Health

Australian Catholic University

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Zoe Vanderputt