Zoe Van Tilburg-Gerrard
Mount Gambier,SA
Summary
Effective at sourcing products, vetting vendors and managing. Good relationship-builder and problem-solver with methodical approach and excellent verbal and written communication skills. Well-versed in procurement needs and processes. Able to oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
7
7
years of professional experience
Work History
Procurement Coordinator
OneFortyOne Sawmill
10.2023 - Current
- Collaborated with cross-functional teams to ensure timely delivery of products and services, meeting project deadlines.
- Negotiated favourable supplier contracts for improved product quality and cost savings.
- Developed strong relationships with key suppliers, enabling faster response times and better pricing options.
- Facilitated clear communication between internal stakeholders and external suppliers, ensuring alignment on expectations and deliverables.
Trainer Assistant
Princess Polly
05.2022 - 08.2023
- Ensured compliance with organizational policies and procedures during all aspects of the training process.
- Contributed to the improvement of overall training programs by gathering participant feedback and implementing necessary changes.
- Promoted a culture of continuous learning by encouraging trainees to reflect on their experiences and apply newfound knowledge to real-world situations.
- Coordinated with managers and trained team members in in aspects of the inbound and outbound warehouse training.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
Ride Attendant
Village Roadshow Theme Parks
06.2019 - 05.2022
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
- Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Barista
The Twelve Apostles Kiosk
02.2017 - 01.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Ngata Memorial College
New Zealand11.2014
Skills
- Supplier Relationship Management
- Hospitality
- Purchasing Processes
- Vendor Relations
- Effective Communication
- Paperwork management
- Fork lift licence
- Customer Service
- Attention to Detail
- Team Collaboration
Timeline
Procurement Coordinator
OneFortyOne Sawmill
10.2023 - Current
Trainer Assistant
Princess Polly
05.2022 - 08.2023
Ride Attendant
Village Roadshow Theme Parks
06.2019 - 05.2022
Barista
The Twelve Apostles Kiosk
02.2017 - 01.2019
High School Diploma -
Ngata Memorial College
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