Overview
Work History
Education
Skills
Accomplishments
Personal Information
Other experience
Timeline
Generic

Zoe Walter

Mount Lawley

Overview

3
3
years of professional experience

Work History

Hospitality - Pass/Bartender/Barista

Barwon Heads Hotel
08.2022 - 01.2025
  • Delivered prompt and friendly service, ensuring customer satisfaction throughout their dining experience
  • Provided detailed information about menu items, including ingredients and preparation methods
  • Worked closely with kitchen staff and fellow servers to ensure smooth service flow
  • Assisted in training new staff on restaurant procedures and customer service standards
  • Addressed and resolved customer complaints or concerns promptly and professionally
  • Maintained cleanliness and organisation of tables and assisted with setting up and clearing tables before and after service
  • Served high customer volumes during summer holidays and special events
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Retail Assistant

Strumpet Boutique
11.2021 - 01.2023
  • Assisted customers with inquiries, providing product information and recommendations
  • Promoted and upsold products to enhance sales
  • Organised product displays and maintained store presentation standards
  • Operated cash registers, processed transactions, and managed cash drawers

Education

Diploma of Musical Theatre -

Edith Cowan University
Perth, WA
01-2025

VCE Certificate -

Saint Ignatius College
Geelong, VIC
01-2024

Skills

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Problem-solving and conflict resolution abilities
  • Cash handling experience
  • Knowledge of food safety and sanitation practices
  • Highly reliable

Accomplishments

  • AMEB Grade 6 Musical Theatre exam - A+
  • AMEB Grade 5 Musical Theatre Exam - A
  • AMEB Grade 2 Music Theory Exam - A

Personal Information

Date of Birth: 31/10/06

Other experience

  • Baby-sitting
  • Netball Umpiring
  • Art Class Assistant

Timeline

Hospitality - Pass/Bartender/Barista

Barwon Heads Hotel
08.2022 - 01.2025

Retail Assistant

Strumpet Boutique
11.2021 - 01.2023

Diploma of Musical Theatre -

Edith Cowan University

VCE Certificate -

Saint Ignatius College

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Zoe Walter