Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Woods

Austins Ferry

Summary

Dynamic professional with proven expertise in training and mentoring, alongside robust experience in employee supervision and operational management at Liveat. Excelled in enhancing customer satisfaction and operational consistency, demonstrating exceptional scheduling coordination and financial acumen. Skilled in fostering high-performance teams and streamlining processes for improved efficiency.

Overview

5
5
years of professional experience

Work History

Assistant Manager of Operations

Liveat
10.2023 - Current
  • Trained staff on best practices for customer interactions, resulting in higher satisfaction ratings.
  • Collaborated with departments to standardize processes, enhancing overall operational consistency.
  • Managed departmental budgets, ensuring alignment with organizational financial goals.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.

Bartender

The Huntington Tavern
03.2020 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Claremont College
Claremont, TAS
11.2019

Skills

  • Training and mentoring
  • Employee supervision
  • Purchasing and planning
  • Scheduling coordination

Timeline

Assistant Manager of Operations

Liveat
10.2023 - Current

Bartender

The Huntington Tavern
03.2020 - 10.2023

Claremont College

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Zoe Woods