Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zoe Yeung

KENSINGTON, 2033, NSW,NSW

Summary

With 3 years of valuable expertise, I am a talented and professional leader who is dedicated to solving problems and achieving company objectives. I possess a strong background in coordinating projects, programs, and improvements, and excel at working with teams to accomplish short- and long-term project goals. I have successfully managed budgets and monitored project costs, demonstrating exceptional communication and project management skills. In fast-paced environments, I am able to handle multiple tasks effectively and efficiently. My proactive approach to identifying and addressing issues has earned me recognition, as I continuously strive to optimize processes and support team objectives. Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

7
7
years of professional experience

Work History

Project Coordinator

IPG Smart Home Pty Ltd
2021.04 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between more then 10 departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created job files for each project and maintained current data in each file.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Responded to requests for information on materials to inquiring parties.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Photocopied, distributed and emailed documents to project managers.
  • Negotiated contracts with vendors to secure cost-effective services and materials, positively impacting budget adherence.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.

Office Manager

Heworth Holdings Pty Ltd
2017.05 - 2021.04
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Arranged corporate and office conferences for company employees and guests.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed office operations while scheduling appointments for department managers.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Developed standard operating procedures for all administrative employees.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Established and developed strong administrative team with 10 members by delivering ongoing coaching and motivation and fostering career advancement.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Education

BBA - Marketing

University of Tech Sydney
Sydney, NSW
11.2012

High School Diploma -

Beverly Hills Girls High School
Beverly Hills, NSW
12.2009

Skills

  • Strong multi-tasking
  • Problem-Solving
  • Project Coordination
  • Time Management
  • Detail Oriented
  • Team Coordination
  • Project Management
  • Documentation Management
  • Decision-Making
  • Critical Thinking
  • Attention to Detail
  • Project Scheduling
  • Workload Management
  • Schedule Management
  • Customer Management
  • Data Collection
  • Relationship Building
  • Conflict Resolution
  • Cost Management
  • Budget coordination

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Project Coordinator

IPG Smart Home Pty Ltd
2021.04 - Current

Office Manager

Heworth Holdings Pty Ltd
2017.05 - 2021.04

BBA - Marketing

University of Tech Sydney

High School Diploma -

Beverly Hills Girls High School
Zoe Yeung