Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zoe Zammit

Melbourne,VIC

Summary

Dynamic and reliable professional with extensive experience at Omara Imports & Exports, excelling in inventory control and client support. Proven ability to enhance operational efficiency through MYOB expertise and effective training of new employees. Committed to delivering exceptional service and maintaining high standards in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Warehouse Worker/Receptionist

Omara Imports & Exports
Melbourne, Campbellfield , VIC
09.2023 - 07.2025
  • Managed inventory packing and labeling processes efficiently.
  • Conducted inspections of damaged goods before disposal or vendor return.
  • Directed incoming calls to appropriate departments without delay.
  • Provided comprehensive administrative support through typing, filing, scanning, and copying documents.
  • Utilized MYOB for invoicing, inventory management, purchase order generation, and financial reporting.

Cashier/Stock Person

IGA Supermarket
Melbourne, Thomastown, VIC
02.2018 - 09.2023
  • Used POS system to enter orders, process payments and issue receipts.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise and stock displays.
  • Maintained current knowledge of store promotions, and highlighted sales to customers.
  • Worked closely with shift manager to delegate breaks, tasks and duties to staff.
  • Consulted with company representatives via phone and in-person.
  • Trained new team members by relaying information on company procedures and safety requirements.

Team Member

McDonald's
08.2015 - 08.2016
  • Upheld safety standards and practices
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked effectively in fast-paced environments.
  • Operated POS at front counter and drive-thru.
  • Prepared food in kitchen, McCafe and dessert section making sure customers were satisfied with their orders.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

John Fawkner College
Fawkner, VIC
12.2018

Skills

  • Stock replenishment
  • Point of sale operations
  • Sales and service delivery
  • MYOB expertise
  • Client support
  • Inventory arrangement
  • Product packaging and labeling
  • Cash handling and EFTPOS transactions
  • Training for new employees
  • Invoice processing

References

Manu - Owner of IGA Mercato

0482613007

Sayed - Omara Imports & Exports

0421699363

Timeline

Warehouse Worker/Receptionist

Omara Imports & Exports
09.2023 - 07.2025

Cashier/Stock Person

IGA Supermarket
02.2018 - 09.2023

Team Member

McDonald's
08.2015 - 08.2016

John Fawkner College

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Zoe Zammit