ZOEY BICKNELL
Fernmount,NSW
Summary
I am an energetic, honest and reliable individual with a strong work ethic, great communication skills and sense of humour. My capacity to learn new skills and processes quickly and accurately has assisted me greatly in my career. In all my positions, I have been commended for my efficient and pleasant manner in dealing with staff and clients and my eagerness to learn and add value to the organisation and the team.
Overview
18
18
years of professional experience
Work History
PROJECT SUPPORT OFFICER/EXECUTIVE ASSISTANT
National Disability Insurance Agency
02.2019 - Current
- Monitor 3 inboxes and triage email requests
- Prepare and execute meeting pack required for fortnightly Steering Committee meeting. (Liaise with multiple stakeholders for information, convert documents to make them accessible, prepare agenda, save and link documents.)
- Prepare and execute meeting pack required for monthly Participant Experience Committee meeting.
- Update/maintain Decisions Log (SCA, BDA, Open Office & Steerco meetings)
- Create and assess documents for accessibility
- Meeting Minutes - prepare templates, record notes and distribute to appropriate teams
- Creating meetings in Outlook for the PMO
- Book flights/accommodation/car hire/buses
- Diary Management of Project team & Branch Manager
- Processing Invoices
- Creating applications in FMCS (Finance system)
- Maintain cab charge spreadsheet
- Create training sessions in LEAP (Learning & Development system)
- Post training session administration - add attendees, confirm attendance, mark off in LEAP system
- Create reports from LEAP and distribute
- Liaise nationally with employees and Partners regarding training dates and times
- Complete weekly status reports
- Adhering to compliance regulations
ADMINISTRATION SUPPORT
Mackillop Family Services
11.2018 - 01.2019
- Completing telephone screening for advertised positions
- Referring recommended applicants to Coordinators
- Completing pre-employment checks
- Adhering to compliance regulations
- Carrying out reference checks
- Liaising with Coordinators on applicant progress
- Updating spreadsheets
PROJECT SITE ADMINISTRATOR (FIFO 28/9)
APA – YAMARNA GAS PIPELINE
01.2018 - 10.2018
- Booking Flights/Accommodation/Car Hire
- Preparing/collating/submitting documents for Mine Site entry
- Stationery ordering
- PPE ordering
- Uploading Hazards/Incidents/Injuries to SafeGuard system
- Manage and maintain equipment tracking/PPE/Vehicle registers
- Manage and maintain the Manning schedule
- Create/Amend Requisitions and Receipt Invoices in Oracle system
- General administrative duties
ACCOUNT MANAGER
Protech
08.2018 - 10.2018
- Recruiting for job orders placed by clients
- Screening/Interviewing candidates
- Distributing PPE to clients and employees
- Completing safety interactions
- Completing safety toolbox talks
- Completing random D&A testing
- Completing site safety checks
- Attending Dr appts with injured employees
- Creating injury management plans
- Building and maintaining client relationships
- Communicate regularly with clients to keep up with job requirements
- Liaising with employees RE: questions/queries/further work prospects
- Updating client and employee cards in RDB system
- Effective time management
- Adhering to safety regulations
ACCOUNT MANAGER
Programmed Skilled Workforce
08.2016 - 12.2017
- Collection of timesheets from various client sites
- Distributing PPE to clients and employees
- Recruiting for job orders placed by clients
- Interviewing potential employees
- D&A testing
- Building Rosters
- Building and maintaining client relationships
- Communicate regularly with clients to keep up with job requirements
- Liaising with employees RE: questions/queries/further work prospects
- Updating client cards in FastTrack with relevant information
- Effective time management
ADMINISTRATOR/PAYROLL
LENDLEASE – NH2U PACIFIC HIGHWAY UPGRADE
08.2015 - 07.2016
- Count/enter/upload daily Lend Lease time sheets
- Count/enter/upload daily Labour Hire time sheets
- Conduct payroll audits/troubleshoot any discrepancies
- Update Internal Plant spreadsheet with all machine hours on site
- Collate all information and update environmental register
- Update 6 quarry spreadsheets
- Match delivery dockets to invoices
- Use Oracle to raise requisitions
- Use Oracle to receipt invoices
- Update fuel register
ADMINISTRATION
VARIOUS TEMPORARY ASSIGNMENTS
07.2015 - 08.2015
SITE ADMINISTRATOR (FIFO 28/7)
RIO TINTO – CAPE LAMBERT PORT B
09.2013 - 09.2014
- Run Daily Force Reports
- Count/enter daily time sheets
- Use internal programs to upload employee hours (TES/MATES)
- Conduct payroll audits and problem solve if discrepancies arise/action payroll queries
- Update/Amend Force Report and send to the client daily
- Reconcile Petty cash
- Collate all R&R forms and information from the mobilisation template and update relevant spreadsheets
- Booking flights/Accommodation
- (TMS/CTM)
- Enter confirmed flight/accommodation information into flight registers
- Liaise with CTM on a daily basis booking/amend R&R flights
- Action any employee flight queries
- Register JHA’s
- Liaise with Head Office and ensure that all copies of employee licenses, tickets, certificates and training are in their Site File and are up to date in the Monadelphous Portal.
- Order stationery using COS
SITE ADMINISTRATOR (FIFO 28/7)
RIO TINTO – HOPE DOWNS 4
09.2012 - 09.2013
- Run Daily Force Reports
- Count/enter daily time sheets
- Use internal programs to upload employee hours (TES/MATES)
- Conduct payroll audits and problem solve if discrepancies arise/action payroll queries
- Update/Amend Force Report and send to the client on a weekly basis
- Reconcile Petty cash
- Collate all R&R forms and information from the mobilisation template and enter dates into Forecast spreadsheet
- Booking flights/Accommodation
- (Amex/TMS/CTM)
- Enter confirmed flight/accommodation information into flight registers and updating flight board/update itineraries
- Liaise with Amex on a daily basis booking/amending R&R flights
- Action any employee flight queries
- Input all daily KPI data into spreadsheets
- Enter Induction/R&R return dates
- Edit Safety Matrix and updating employee VOC, PAR and personal information
- Register JHA’s
- Organise employees for IIF, Dropped Objects and Line of Fire training
- Liaise with Head Office and ensure that all copies of employee licenses, tickets, certificates and training are in their Site File and are up to date in the Monadelphous Portal.
- Order stationery using COS
SENIOR ADMINISTRATION ASSISTANT/SUPERVISOR
FLEETWOOD – Searipple Village
10.2010 - 07.2012
- Train new administration staff in processes and procedures
- Check in/Vacate contractors when they arrive/leave village
- Enter contractors R & R information
- Provide keys for contractors returning to village from R & R
- Run daily reports to balance the daily site contractor totals
- Check company allocations daily and make sure these stay within the correct figures
- Provide daily Employee Billing Reports to each company and liaise with contractors
- Send daily Occupancy Reports and Security Reports to the Village Owners
- Book flights and make travel arrangements
- Action daily anomalies
- Input traveler payments and provide credit card reconciliations to village owners
- Incoming/Outgoing Mail
- Action any room queries and problem solve for contractors
- Provide up to date Maintenance/Suggestion and Deficiency Spreadsheets to the village owners weekly
- Uniform Orders
- Liaise with company key contacts regarding accommodation queries/providing welfare checks
- Action any ISS staff queries
- Process Meal Ticket requests
- Keep emails up to date, answer phone queries and front counter queries
- Run weekly reports to check unoccupied rooms in camp (1546 room camp)
- Issue Gym Keys
- General Administration duties
TRAINEESHIPS ADMINISTRATOR/RECEPTION COVER
National Insurance Brokers Association Pty Ltd
01.2010 - 10.2010
- Liaising with Students, Supervisors and Training Managers nationally on a daily basis to discuss the progress of the students Traineeship
- Managing Online Assessment submissions
- Managing confidential student records
- Database management
- Assisting Accountant
- Diary management
- Booking meeting rooms
- Booking couriers
- Answering the switchboard telephone
- Keeping emails up to date
- Action any front counter queries
- Assist with phone queries in relation to Insurance
- Incoming/Outgoing Mail
- General Administration duties
RECEPTIONIST
Woolcott Research
01.2006 - 01.2008
- Greeting all clients and visitors in a friendly and professional manner
- Answering the switchboard telephone
- Answering email queries and keeping the email inbox up to date
- Management of the company database
- Booking national travel, car and accommodation requirements for Researchers
- Assisting Researchers with their client proposals
- Collection/distribution of monies
- Assisting the Accountant
- Ordering stationery
- Keeping food/drinks stocked
- Filing
Education
references
- NDIA, Dafiya Pampori, Assistant Director - 0431 124 167
- Protech, Les Cohen, Area/Business Development Manager - 0409 906 594
- APT Management Services, Derek Prentice, Construction Manager - 0419 669 417
- Lendlease, Jane Ryan, Administration Manager - 0457 401 160
- Monadelphous, Paul Francis, Assistant Project Manager - 0477 312 913
Timeline
PROJECT SUPPORT OFFICER/EXECUTIVE ASSISTANT
National Disability Insurance Agency
02.2019 - Current
ADMINISTRATION SUPPORT
Mackillop Family Services
11.2018 - 01.2019
ACCOUNT MANAGER
Protech
08.2018 - 10.2018
PROJECT SITE ADMINISTRATOR (FIFO 28/9)
APA – YAMARNA GAS PIPELINE
01.2018 - 10.2018
ACCOUNT MANAGER
Programmed Skilled Workforce
08.2016 - 12.2017
ADMINISTRATOR/PAYROLL
LENDLEASE – NH2U PACIFIC HIGHWAY UPGRADE
08.2015 - 07.2016
ADMINISTRATION
VARIOUS TEMPORARY ASSIGNMENTS
07.2015 - 08.2015
SITE ADMINISTRATOR (FIFO 28/7)
RIO TINTO – CAPE LAMBERT PORT B
09.2013 - 09.2014
SITE ADMINISTRATOR (FIFO 28/7)
RIO TINTO – HOPE DOWNS 4
09.2012 - 09.2013
SENIOR ADMINISTRATION ASSISTANT/SUPERVISOR
FLEETWOOD – Searipple Village
10.2010 - 07.2012
TRAINEESHIPS ADMINISTRATOR/RECEPTION COVER
National Insurance Brokers Association Pty Ltd
01.2010 - 10.2010
RECEPTIONIST
Woolcott Research
01.2006 - 01.2008
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