Zoey Heather
Launceston,Tasmania
Summary
I am a highly driven professional with extensive experience in recruitment, apprenticeships, and traineeships. In my previous positions, I have achieved success by leveraging my excellent networking and relationship-building skills. I am an energetic and proactive person who thrives on challenges.
I excel at networking and have successfully expanded my connections within the industry. I’ve developed robust business relationships both within the community and with key stakeholders
Overview
17
17
years of professional experience
Work History
Program Officer - Apprenticeships Team
Department for Education, Children and Young People
02.2025 - Current
- Facilitated One on one sessions with students needing career guidance
- Promotion of School Based Apprenticeships/Traineeships to industry
- Made sure all under 18 apprentices/trainees aligned with the Education Act
- Connecting with schools to promote apprenticeship engagement
- Presentation to students of 100+ around apprenticeship pathways
Women In Trades Specialist Support Officer
BUSY At Work
06.2024 - 02.2025
- Promoting a new Apprenticeship Provider to Tasmania
- Expanded company reach into new markets through targeted networking efforts at industry events and conferences.
- Mentoring of Apprentices
- Attending Industry and School Events
- Liaising with Stakeholders & RTO's
- Following government guidelines
- Compliant data entry
- Reverse marketing of women wanting to enter trade apprenticeships
- Managing the State of Tasmania autonomously
Apprenticeships Field Consultant
MEGT Australia Pty Ltd
01.2023 - 06.2024
- Following strict compliance and government guidelines
- Strong Data entry and compliance
- Connecting Apprentices and Employers
- Attending networking events/career expos to promote apprenticeship pathways
- Assisting employers with guidance on apprenticeships
- Strong VET and RTO knowledge
- Mentoring of apprentices
- Working to deadlines
- Cold calling to gain new business.
Industry Engagement Officer
Brick & Block Careers
01.2021 - 01.2023
- Managing two states autonomously
- Attending careers expos and school events
- Talking to large groups promoting Bricklaying Apprenticeships
- Working with over 200 Bricklayers to find them a suitable candidate
- Phone screening candidates and matching with suitable employers
- Achieving KPIS and seeing a growth in Bricklaying Apprenticeships
- Assisting employers with queries around sign ups and pay questions
- Working closely with TAFES and RTOS
- Dealing with employers incentives and compliance
- Mentoring of apprentices
- Working closely with RTOS.
Placement & Engagement Consultant
Joblife Employment
01.2019 - 01.2021
- Placing clients into Study and guiding them through completing their course with 1 on 1 study sessions
- Placing clients into Work
- Teaching Interview Skills
- Teaching Motivation Skills
- Compliance
- Reverse Marketing of Clients
- Working with Clients of disabilities and impairments
- Mentoring of Jobseekers
- Reverse Marketing Jobseekers to employment
- Post Placement Support
- Resume and confidence building classes with Jobseekers.
Recruitment Specialist
NEATO Employment Services
01.2018 - 01.2019
- Online training
- Compliance appointments
- Management of 200+ job seekers
- Applying for funding for courses, uniforms, transport
- Setting employment goals with job seekers
- Working towards KPIs
- Following government guidelines
- Cold calling employers to build relationships
- Placing work for the dole activities
- Mentoring Jobseekers
- Running Employment Skills Classes
- Placing jobseekers into successful long term employment.
Store Manager
Yes Optus
01.2013 - 01.2018
- Management of 6+ Staff
- Hiring and Induction of new and existing staff
- Handling customer complaints
- Achieving KPIS
- Awarded 3rd place in overall KPIS in the country and awarded a holiday to Hong Kong
- Conflict Resolution
- Training and mentoring of new and existing staff
- Stocktake.
Crew Trainer
Mcdonalds
01.2009 - 01.2013
Education
Certificate III Business
Certificate III Retail Management
Certificate III Tourism
White Card
First Aid & CPR
Mental Heath First Aid
Working With Children Check
Skills
- Strong Networker
- Time Management
- Data Management
- Calm Under Pressure
- Teamwork and Collaboration
- Organisation
References
- Nadine McEwan - 0433 584 067 - nadine.m@brickandblock.org.au
- Amanda Barker - 0436 926 817 - amanda.j.barker@decyp.tas.gov.au
- Ashling Cannell - 0418 337 148 - cannellash@gmail.com
Timeline
Program Officer - Apprenticeships Team
Department for Education, Children and Young People
02.2025 - Current
Women In Trades Specialist Support Officer
BUSY At Work
06.2024 - 02.2025
Apprenticeships Field Consultant
MEGT Australia Pty Ltd
01.2023 - 06.2024
Industry Engagement Officer
Brick & Block Careers
01.2021 - 01.2023
Placement & Engagement Consultant
Joblife Employment
01.2019 - 01.2021
Recruitment Specialist
NEATO Employment Services
01.2018 - 01.2019
Store Manager
Yes Optus
01.2013 - 01.2018
Crew Trainer
Mcdonalds
01.2009 - 01.2013
Certificate III Retail Management
Certificate III Tourism
White Card
First Aid & CPR
Mental Heath First Aid
Working With Children Check
Certificate III Business
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