Zoey Van Oirschot
Gosnells,WA
Summary
Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrator
Buswest
09.2021 - Current
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Bus Aide
Buswest
03.2016 - Current
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Documented incidents and submitted reports.
- Monitored behaviour r to keep order and prevent bus driver from being distracted.
- Completed daily attendance logs for all routes.
- Built and maintained positive relationships with teachers, students and parents.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Used appropriate restraint devices and procedures.
Education
Certificate IV - Teachers Aide
Adapt Education
Online04.2025
Certificate III - General Education For Adults.
North Metropolitan TAFE
Balga, WA11.2013
Skills
- Records Management
- Scheduling
- Team Collaboration
- Microsoft Publisher
- Recordkeeping and File Management
- Maintaining Office Records
- Microsoft Office
- Managing Office Supply Inventory
- Time Management
- Effective Written and Verbal Communication
- Handling Complaints
- Problem-Solving Techniques
Certification
- BAA Certificate
- Provide First Aid Certificate
- WWC Check
- Willing to obtain National Police Clearance
Timeline
Administrator
Buswest
09.2021 - Current
Bus Aide
Buswest
03.2016 - Current
Certificate IV - Teachers Aide
Adapt Education
Certificate III - General Education For Adults.
North Metropolitan TAFE
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