Zofia Kamerduła
Woolloomooloo,NSW
Summary
I am a detail-oriented, creative individual passionate about learning new skills and exploring artistic processes. My diverse experience in customer service, manufacturing, and teaching has equipped me with excellent problem-solving abilities, attention to detail, and strong hand-eye coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Swimming Teacher
Pacific Swim School
03.2024 - Current
- Taught swimming techniques and water safety to children.
- Ensured a safe and engaging learning environment.
- Monitored progress, managed records, addressed parent inquiries, and maintained pool safety standards.
Swimming Teacher
Carlile Swimming
03.2024 - 10.2024
- Taught swimming skills to children.
- Demonstrated techniques, provided individual support, and fostered a positive learning environment.
- Supervised safety and adhered to company policies.
Quality Assurance Chai Person
Ambi's Chai Bar
05.2023 - 04.2024
- Ran shifts and trained new staff.
- Provided excellent customer service, prepared and served chai and food.
- Maintained a clean work environment and handled transactions.
Ride Operator
OCS Fun
04.2023 - 04.2024
- Operated amusement rides and provided excellent customer service during the Sydney Royal Easter Show.
Ground Crew
Streetfighter Media
03.2023 - 05.2023
- Promoted client products and services in high-traffic areas.
- Distributed marketing materials, provided customer service, and maintained accurate records of materials distributed.
Product Inspector
Quality Partners
03.2023 - 03.2024
- Inspected products using testing equipment to ensure they met quality standards.
Farm Hand
Private Farm
12.2022 - 01.2023
- Assisted with flood recovery efforts.
- Cared for cattle, patrolled fields, and mulched fields and pastures.
Factory Hand
Sydney Woodworkers
09.2022 - 11.2022
- Cleaned glass surfaces, sanded wooden surfaces, and applied stains and coatings to wooden doors and frames.
IT Analyst and Incident Manager
HSBC Service Delivery
04.2021 - 07.2022
- Provided technical support, took ownership of user incidents, and led major incident management engagement.
- Contributed to incident handling management information.
IT Analyst
HCL Technologies
06.2018 - 03.2021
- Provided technical support, performed software installations, and managed user access.
- Aligned procedures and trained new agents.
Intern
Studio Kropka
10.2017 - 11.2017
- Synced subtitles with audio and video files.
- Screened subtitles during the Etiuda&Anima festival.
Waitress
Noworolski Cafe and Restaurant
08.2017 - 09.2017
- Prepared and served beverages and desserts.
- Handled transactions and opened/closed the café.
Factory Hand
Bielenda
07.2017 - 07.2017
- Filled, labeled, and packaged cosmetic products.
- Conducted visual inspections.
Intern
Guides4Art
03.2017 - 03.2017
- Researched and collected information on museums.
- Entered museum information into the app's database.
Cinema Staff
Multikino
07.2016 - 09.2016
- Sold cinema tickets and bar sets.
- Handled transactions, responded to inquiries, and conducted cinema hall inspections.
Intern
Muzeum Dobranocek
11.2014 - 07.2018
- Conducted guided museum tours, responded to visitor inquiries, and supervised children during art classes.
Education
Bachelor of Arts - Humanities
AHG University of Science And Technology
Kraków, Poland07-2016
Skills
- First aid certified
- Patience and empathy
- Customer service
- Adaptability and dependability
- Attention to detail and consistency
- Effective problem-solving abilities
- Fast learner
Certification
- Austswim Teacher of Swimming and Water Safety License
Hobbies
I enjoy reading fantasy books and documenting my experiences in a journal, which I use for planning, memory keeping, and tracking my reading. I have volunteered at SFF fan conventions and film festivals in Kraków, where I contributed to event organization and guest services. In recent years, I have rediscovered my passion for physical activity and healthy eating, incorporating them into my lifestyle.
Timeline
Swimming Teacher
Pacific Swim School
03.2024 - Current
Swimming Teacher
Carlile Swimming
03.2024 - 10.2024
Quality Assurance Chai Person
Ambi's Chai Bar
05.2023 - 04.2024
Ride Operator
OCS Fun
04.2023 - 04.2024
Ground Crew
Streetfighter Media
03.2023 - 05.2023
Product Inspector
Quality Partners
03.2023 - 03.2024
Farm Hand
Private Farm
12.2022 - 01.2023
Factory Hand
Sydney Woodworkers
09.2022 - 11.2022
IT Analyst and Incident Manager
HSBC Service Delivery
04.2021 - 07.2022
IT Analyst
HCL Technologies
06.2018 - 03.2021
Intern
Studio Kropka
10.2017 - 11.2017
Waitress
Noworolski Cafe and Restaurant
08.2017 - 09.2017
Factory Hand
Bielenda
07.2017 - 07.2017
Intern
Guides4Art
03.2017 - 03.2017
Cinema Staff
Multikino
07.2016 - 09.2016
Intern
Muzeum Dobranocek
11.2014 - 07.2018
Bachelor of Arts - Humanities
AHG University of Science And Technology
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