Zohaib Memon
TRUGANINA
Summary
Dynamic educator with a proven track record at Next Stage Learning, excelling in classroom management and fostering student-centered learning. Leveraged critical thinking and relationship-building skills to enhance student engagement and performance. Demonstrated exceptional adaptability and teamwork, significantly contributing to a positive learning environment.
Understanding Customer Care Executive with over 5 months of experience in customer care arena. Excellent time management and organizational skills to adapt to new processes.
Overview
3
3
years of professional experience
Work History
Customer Care
Vivid Ads
Derrimut, VIC
10.2023 - 01.2025
- Contributed to the development of new customer care policies and procedures, increasing overall efficiency.
- Streamlined the customer care process for increased efficiency and faster response times.
- Contributed to positive store reviews by delivering outstanding customer care consistently.
- Increased repeat business by cultivating a reputation for exceptional customer care within the local community.
Teacher and Marker
Next Stage Learning
Tarneit, VIC
02.2023 - 09.2023
- Fostered a supportive learning environment by implementing inclusive classroom practices.
- Encouraged student participation to boost confidence and self-expression.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Helped students explore concepts with engaging, learning-focused activities.
Marker and Assistant Tutor
Kumon Learning Center
Hoppers Crossing, VIC
03.2022 - 01.2023
- Demonstrated flexibility) by adapting quickly to shifting priorities or unexpected challenges in the work environment.
- Contributed to a positive work atmosphere through effective communication and teamwork.
- Exceeded performance expectations while maintaining strict adherence to deadlines and project specifications.
Education
Bachelor of Science - Medicine
Monash University
Clayton, VIC12-2028
High School Diploma -
Westbourne Grammar School
Truganina, VIC11-2024
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Motivating students
- Conflict resolution
- Student-centered learning
- Group and individual instruction
Timeline
Customer Care
Vivid Ads
10.2023 - 01.2025
Teacher and Marker
Next Stage Learning
02.2023 - 09.2023
Marker and Assistant Tutor
Kumon Learning Center
03.2022 - 01.2023
Bachelor of Science - Medicine
Monash University
High School Diploma -
Westbourne Grammar School
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