Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Community Service
ADDITIONAL COURSES
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Zohour Sohbaty

Zohour Sohbaty

Liverpool

Summary

With a strong sense of accountability and a sharp attention to detail, I take ownership of tasks and follow them through to successful completion. I don't just aim to finish the job, I aim to do it right. I'm not content with simply ticking boxes; I'm here to deliver real value, question assumptions, and ensure that every task contributes to a greater purpose.

Overview

10
10
years of professional experience

Work History

Community Services Officer

BOSCO Refugee Assistant Program
08.2023 - 02.2025
  • Give customers guidance, information, and recommendations on community programmes and support services that are available.
  • Determine the needs of your clients and create case management or support plans that are appropriate.
  • Help people and families get access to health, education, work, and housing.
  • Establish and preserve solid working connections with community organisations, governmental organisations, and service suppliers.
  • Create, present, and advertise workshops, events, and programmes for community involvement.

Operation Executive Officer

WWICS Head office
01.2021 - 12.2021
  • Organise and monitor the status of client applications, paperwork, and cases.
  • Responding to client enquiries and providing regular updates.
  • Supporting clients with eligibility, credential assessment, and visa applications.
  • Providing clients with their CRS (Comprehensive Ranking System) and Pool.
  • Explaining the clients about the Visa Categories (EES, EPP, RNIP, AIPP, LMIA etc.)

Registry Officer

Kabul Municipality
05.2015 - 06.2018
  • Organise, preserve, and update both digital and physical records in accordance with company policies and procedures.
  • Keep track of all incoming and outgoing correspondence to guarantee correct data entry and prompt delivery.
  • Answer questions about records and documentation from both internal and external sources.
  • Assist with document archiving and retrieval procedures to make sure data is accessible when needed.
  • Help in the preparation of statistical data, reports, and summaries based on registry records.

Education

Ph.D. - HR

Punjabi University
Patiala, Punjab
02.2025

Master of Business Administration - HR

Punjabi University
01.2020

Bachelor of Arts - Economics

Osmania University
01.2013

High School Diploma - undefined

Saidal Naseri High School
01.2009

Skills

  • Good presentation and convincing skills with clients
  • CRM and Database Management
  • Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)
  • Confident verbal and written communication
  • Resilient and quick to adjust to change
  • Documentation & Client Relationship Management
  • Full Australian Driving License
  • First Aid and CPR

LANGUAGE

English
Persian
Pashto
Hindi

Timeline

Community Services Officer

BOSCO Refugee Assistant Program
08.2023 - 02.2025

Operation Executive Officer

WWICS Head office
01.2021 - 12.2021

Registry Officer

Kabul Municipality
05.2015 - 06.2018

Master of Business Administration - HR

Punjabi University

Bachelor of Arts - Economics

Osmania University

High School Diploma - undefined

Saidal Naseri High School

Ph.D. - HR

Punjabi University

Community Service

Community Services, New Delhi, India, 2023-10, 2025-01, From October 2023 to January 2025, I had the honour of volunteering in New Delhi through a UNHCR-supported program. This opportunity allowed me to work closely with refugees, displaced individuals, and underprivileged communities, contributing to grassroots initiatives focused on education, social welfare, and economic empowerment to create meaningful, lasting change in their lives.

ADDITIONAL COURSES

  • Diploma in Human Resource management
  • Diploma in Project management
  • Diploma in United Nations and International Understanding

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Zohour Sohbaty