Zohra Karimi

Personable and organized professional with a talent for effectively coordinating teams and solving problems. Demonstrates a solid grasp of operational procedures and excels in managing daily tasks and interacting with customers. Committed to driving efficiency and supporting organizational goals through proactive leadership and strategic planning.

• E-exam Assistant, Monash University, 05/01/22 - 11/01/22, Providing information to students, Working at Check-in points, Check-out points, Cleaning the Loan Devices, Resetting exam rooms, Documentation and cross referencing, Email correspondence
• Customer service/Food Attendant, Soul Origin, 06/01/22 - 07/01/23, Providing information to students, Serving the customers by helping them select products., Driving sales through the engagement of customers suggestive selling, sharing product knowledge., Serving customers; greeting, and receiving customers in a welcoming manner, and responding to customers' questions., Making Coffee for the customers.
• Customer service/Team Leader, Grill’d, 05/01/23 - Now, Greeting customers in a confident and professional way before taking their orders, serving items and cleaning away used crockery, cutlery and glasses., Working at the Till to help the customer choose the right product., Work as a dresser to dress and make the burger with the right ingredients., Working on the floor to serve the customers and welcome them., Restocking the shells and fridge., Also, we have a chips station and grill that I have been trained a lot to work., I have lots of experience in closing and opening restaurants.

• Internship, Business, 01/01/14 - 01/01/17, Successfully Completed the business internship for 3 years at high school.
• QuickBooks, Kabul University, 01/01/19, COMPLETED QUICK BOOKS TRAINING
• Hospitality Certificate III, Grill’d, COMPLETED
• SPSS, AEESO Kabul University, 01/01/20, COMPLETED SPSS TRAINING
• Word program, Online class, 01/01/20, COMPLETED WORD PROGRAM TRAINING
• Excel Program, Online Classes, 01/01/20, Completed in 2020
• Start and improve your business Program, Kabul University, 01/01/20

• Member, Her Afghanistan, 01/01/20 - 01/01/21, Member is expected to commit fully to their roles and responsibilities as discussed and negotiated by the member and Her Afghanistan.
• Member, Union of Kabul University, 01/01/20 - 01/01/21, Worked in the Finance section of the union. Responsibilities included budget sharing between different departments and registering students for classes.
• Member, Association of Economics Kabul University, 01/01/20 - 01/01/21, Head of Cultural Committee