ZOLBAYAR BOLDBAATAR
Florence,Italy
Summary
Profile Summary:Dynamic and adaptable arts management professional-in-training with a proven track record in customer service and barista roles, recognized for exceptional communication and multilingual proficiency. Currently pursuing specialized studies in event and arts management in Italy, with a strategic focus on designing transformative experiences in the arts and entertainment sectors. Fluent in Mongolian, English, and Italian, and deeply committed to expanding creative and professional acumen in alignment with industry standards.
Overview
2025
2025
years of professional experience
23
23
years of post-secondary education
2
2
Certifications
Work History
Barista
Caffe Galleria
3 2021 - 6 2022
- Prepared espresso-based drinks and a variety of teas, providing friendly service in a fast-paced environment
- Supported barback operations, including restocking, maintaining cleanliness, and ensuring smooth bar operations during peak times
Restaurant Waiter
01.2023 - 04.2024
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
All Rounder
Nomadic Restaurant
01.2020 - 02.2021
- Delivered customer service by addressing inquiries and resolving complaints, consistently ensuring customer satisfaction
- Assisted the sales team with onboarding and provided detailed product information to prospective clients
- Recognized for building strong client relationships through excellent communication skills
Education
Bachelor of Arts - Management of Events And Art And Entertainment
Piazza Dell'Università
Via Etnea, 95124 Catania CT, Italy 04.2001 - 01.2024
Skills
Beverage Preparation
Espresso machine operation
Opening and closing duties
Cash Handling
Coffee expertise
Friendly and outgoing
Food Preparation
Ordering Procedures
Order Taking
Certification
Theater Acting , Mongolian Arts Center, Ulaanbaatar, Mongolia, 2022
Timeline
Restaurant Waiter
01.2023 - 04.2024
All Rounder
Nomadic Restaurant
01.2020 - 02.2021
Bachelor of Arts - Management of Events And Art And Entertainment
Piazza Dell'Università
04.2001 - 01.2024
Barista
Caffe Galleria
3 2021 - 6 2022
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