Zolbayar Ulziibayar
STRATHFIELD,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Consultant position. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Hilton Sydney, Hilton Group
12.2022 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Addressed guest complaints promptly, resolving issues effectively and providing appropriate solutions.
Banker
Trade Of Development Bank In Mongolia
02.2018 - 12.2022
- Processed customer service orders promptly to increase customer satisfaction.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Managed risk exposure through careful adherence to established guidelines during loan origination process.
- Provided guidance to borrowers regarding various loan programs, helping them select the best option for their situation.
Sales Consultant
Gobi Cashmere
06.2017 - 02.2018
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Answered questions about store policies and addressed customer concerns.
Barista Trainee
Coffee Bean
02.2017 - 07.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Education
Bachelor of Science - Demography And Population Studies
The National University of Mongolia
Mongolia06.2016
Skills
- Time Management
- Customer Relationship Management
- Objection handling
- Problem-Solving
- Customer Service
- MS Office
Hobbies
- Playing board games
- Listening to podcasts
- Reading
Timeline
Housekeeping Supervisor
Hilton Sydney, Hilton Group
12.2022 - Current
Banker
Trade Of Development Bank In Mongolia
02.2018 - 12.2022
Sales Consultant
Gobi Cashmere
06.2017 - 02.2018
Barista Trainee
Coffee Bean
02.2017 - 07.2017
Bachelor of Science - Demography And Population Studies
The National University of Mongolia
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