Zolboo Dambiibaljir
Brisbane
Summary
Hardworking and detail-oriented hospitality professional with over 3 years of experience in customer service, food and beverage, and housekeeping. Skilled in maintaining cleanliness, providing excellent service, and ensuring customer satisfaction in high-paced environments. Currently pursuing a Diploma of Business at TAFE Queensland to develop management and administrative skills.
Overview
3
3
years of professional experience
Work History
House Cleaner
Unilodge Southbank
03.2023 - 05.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Restaurant Waiter
Shangri-La's Ulaanbaatar
09.2021 - 12.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Bar Waiter
Gate Concept Bar
05.2020 - 09.2021
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Supervised server staff and simultaneously served personal section of tables.
Kitchen Hand
Yuna Korean Restaurant
06.2020 - 09.2020
- .
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Education
Diploma - Business
TAFE QLD
QLDHigh School Diploma -
Mongol Turkish Schools
Ulaanbaatar Mongolia05-2021
Skills
- Customer Service & Communication
- Food & Beverage Service
- Housekeeping & Sanitation
- Teamwork & Multitasking
- Problem-Solving & Conflict Resolution
- Business Administration & Workforce Management
Languages
English
Timeline
House Cleaner
Unilodge Southbank
03.2023 - 05.2023
Restaurant Waiter
Shangri-La's Ulaanbaatar
09.2021 - 12.2022
Kitchen Hand
Yuna Korean Restaurant
06.2020 - 09.2020
Bar Waiter
Gate Concept Bar
05.2020 - 09.2021
Diploma - Business
TAFE QLD
High School Diploma -
Mongol Turkish Schools
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