Zoneeta Hooper
Mernda,VIC
Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Overview
3
3
years of professional experience
Work History
Waitress
Aksorn Thai
03.2022 - Current
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Take dining reservations
- Handling money
- Taking phone orders
- Delivering food and beverages
- Ensure that assigned station is set up to company and hygiene standards
- Present menu and provide detailed inform when asked (e.g about proportion, ingredients, or potential food allergies)
- Using the till
Education
Year 11 -
Mernda Central College
Mernda, Victoria01-2025
Skills
- Ability to Work Under Pressure
- Time Management
- Ability to Multitask
- Teamwork
- Adaptability
- Customer Service
- Communication
- Management Skills
- Problem Solving Skills
- Critical Thinking
Languages
English
Thai
References
Bradley Paul, Mernda Central College, Bradley.Paul@education.vic.gov.au, +61 3 8776 9600
Personal Information
Date of Birth: 06/04/08
Timeline
Waitress
Aksorn Thai
03.2022 - Current
Year 11 -
Mernda Central College
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