Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zorain Iftikhar

Westmead,NSW

Summary

To work in a dynamic environment that enables me to utilize my knowledge and learn new things, and to progress professionally and personally. I'm an individual with a pleasant and gratifying personality and a tenacity that knows no limits. Motivated and exploring myself in this job industry. I've always looked forward to reaching my goals and becoming better at whatever I do. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking employment opportunities to expand skills while facilitating company growth.

Overview

1
1
Certification

Work History

Control Room Operator

Frontline Security Group
Eastern Creek, NSW
  • I started off as a gate house guard at a warehouse in Eastern Creek through this company and after few months of working there, I was made the overnight control room guard, where my main duties were CCTV monitoring, access pass auditing (to make sure all the access passes given out to workers were accounted for), writing daily reports and logs, scanning the gatehouse entry passes, and saving and sorting out all the documents in their respective folders
  • I worked with this company for about a year and left when the COVID outbreak was first starting out.
  • Monitored and tracked the progress of equipment in progress, ensuring that all operations were running smoothly.
  • Maintained accurate records of data related to production processes and ensured quality control standards were met.
  • Operated a variety of control systems including PLCs, HMIs, SCADA systems.
  • Ensured compliance with safety regulations and procedures, reporting any violations or potential hazards immediately.
  • Provided support to other departments within the organization as needed.
  • Performed routine maintenance on equipment, troubleshooting issues as they arose.

Security Response Team Leader

ACES Group
Sydney, NSW
  • During COVID I joined ACES Group and worked with them for one and a half years until the quarantine program ended
  • I started off as a rover at the quarantine hotels and worked my way up to the team leader, where my main duties were to overlook the team of rovers and report incidents to the supervisor
  • During this period, I worked at about 9 different hotels which were under ACES's security
  • During the last few months, I was made the supervisor, where my duties included keeping record of all the guards present at the hotel I was supervising, writing incident reports, having a meeting with the stakeholders (NSWPF & Hotel Management), writing a report keeping track of all the guards and positions assigned to them, and saving all the documented reports.
  • Developed incident response plans and procedures in accordance with organizational policies.
  • Provided guidance and mentorship to team members on best practices for responding to security incidents.
  • Managed the communication of all security incidents, both internally and externally.
  • Analyzed system logs and other data sources for evidence of malicious activities or policy violations.
  • Created detailed reports documenting incident analysis results and recommended remediation steps.
  • Recorded the required data for incident reports and files.
  • Supervised property entrances and exits and monitored employee safety.
  • Provided security team leadership and contributed to on-call duties.
  • Secure premises and personnel by patrolling property and monitoring surveillance cameras.
  • I inspected posts and met with subordinates to outline tasks and responsibilities.
  • Managed security staff schedules for shifts, minimizing overtime costs.
  • Led the security team and contributed to on-call shifts.
  • Used two-way communication to generate enthusiasm and foster an atmosphere receptive to open exchange.

Security Patrolman

Southern Cross Protection
Preston, NSW
  • Conducted regular security patrols of designated areas to detect any suspicious activity or persons.
  • Responded to alarms, investigated disturbances, and apprehended suspects as required.
  • Interacted with police officers in responding to emergency situations.
  • Investigated property damage and theft cases.
  • Adhered to all applicable laws pertaining to private security operations.
  • Inspected vehicles for unauthorized articles before allowing them onto premises.
  • Maintained detailed logs of all security checks and incidents.
  • Prepared incident reports that document details of incidents such as suspect descriptions or vehicle license numbers observed during patrols.
  • Performed routine checks of access points such as doors and gates to ensure they are properly secured.

Security Controller

Platinum Security Management
Sydney, NSW
  • Coordinated with different departments to develop comprehensive security plans for special events.
  • Carried out periodic checks of all doors, windows, gates and other entry points.
  • Conducted investigations into reported incidents of theft or vandalism on site premises.
  • Investigated suspicious activities around the premises and took necessary action accordingly.
  • Monitored and evaluated security systems, policies, procedures and reports to ensure compliance with organizational requirements.
  • Prepared detailed reports following each shift outlining any issues or concerns raised.
  • Responded promptly to any alarm activations or emergency calls from staff members.
  • Enforced rules regarding access control in order to protect confidential information.
  • Maintained records of all visitors entering and exiting the premises and monitored CCTV footage.
  • Adhered strictly to established safety regulations while performing assigned duties.

Education

Bachelor of Business Information Systems - Information Systems

Asia Pacific International College
Parramatta, NSW
12-2023

Diploma of Business - Business Administration

Southern Cross School of Business
Parramatta
01.2020

Skills

  • Computer Networking
  • IT Infrastructure
  • Information Systems Development
  • AWS Architecture
  • AWS Cloud
  • AWS Core Services
  • AWS Pricing
  • AWS Support
  • Web development
  • Virtual and Cloud Technologies
  • Excellent Communication
  • Planning and Implementation
  • Python Programming
  • Java Programming
  • Data Analysis
  • Radio Communications
  • Shift supervision
  • Multitasking
  • Analytical Thinking
  • Adaptability and Flexibility
  • Continuous Improvement
  • Reliability
  • Emergency Response
  • Incident Reporting
  • Technical knowledge
  • Situational Awareness
  • System monitoring
  • Controls Monitoring
  • Attention to Detail
  • Documentation
  • Data Entry
  • Written Communication
  • Time Management
  • Analytical Skills
  • Documentation skills
  • Lockout and tagout procedures

Certification

  • AWS Cloud Foundations

Timeline

Control Room Operator

Frontline Security Group

Security Response Team Leader

ACES Group

Security Patrolman

Southern Cross Protection

Security Controller

Platinum Security Management

Bachelor of Business Information Systems - Information Systems

Asia Pacific International College

Diploma of Business - Business Administration

Southern Cross School of Business
Zorain Iftikhar