Results-driven management professional with proven track record of fostering team collaboration and driving results. Consistently delivers on organizational goals through effective leadership and adaptability. Known for strong interpersonal skills and ability to manage changing priorities with ease.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Manager
Coles Distribution Centre
09.2009 - 09.2023
Led employee relations through effective communication, coaching, training, and development.
Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
Enhanced team productivity by implementing efficient task delegation and time management strategies.
Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.
Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Warehouse Forklift Operator
Coles Distribution Centre
09.2009 - 09.2023
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Education
No Degree - Warehouse And Storage Worker Level III
MEGT
Forestlake, QLD
08-2013
Skills
Customer focus
Employee scheduling
Influencing skills
Staff development
Performance coaching
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 25 staff members.
Certification
QLD Driver's License
Forklift Certification
Languages
Arabic
Native or Bilingual
Timeline
Team Manager
Coles Distribution Centre
09.2009 - 09.2023
Warehouse Forklift Operator
Coles Distribution Centre
09.2009 - 09.2023
QLD Driver's License
Forklift Certification
No Degree - Warehouse And Storage Worker Level III
MEGT
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