Bachelor of Commerce - International Business
University of New South Wales
Sydney, NSW10.2023
Zubair Ali
Lakemba,NSW
Summary
Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Education
Skills
- Support Services
- Database Management and Maintenance
- Regulatory Auditing
- Corporate Policies and Procedures
- Clerical Support
- Customer Relations
- Adept at Core Microsoft Packages
- Policy Interpretation
- Claims Investigation
- Accident Investigations
- Documentation Review
- Settlement determinations
Work History
Lease Coordinator/Lease Administrator
CBRE
12.2023 - 04.2024
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Communicated with Insurance Providers to ensure insurance policies aligned with DEXUS' requirements; approximately 40 times a month.
- Enhanced lease administration efficiency by streamlining processes and implementing new software tools.
- Maintained accurate lease records, resulting in improved internal audit compliance and reduced risk exposure.
Legal Assistant
Land & Lease Realty
02.2022 - 12.2023
- Represented clients in NCAT. Of the 126 times I had represented clients in NCAT, I had achieved 118 successful orders and outcomes.
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerks on behalf of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled settlements outside of NCAT, reducing the time and cost of each matter.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
Real Estate Consultant
Land & Lease Realty
12.2020 - 12.2023
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Managed the company's Professional Indemnity and Public Liability Insurance policies.
- Communicated with Insurance providers on behalf of, approximately, 127 commercial landlords regarding Professional Indemnity, Public Liability, and Glass claims.
COVID Security Officer
Secure Events And Assets Pty Ltd
10.2021 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Hotel Security Officer
Aces
01.2020 - 02.2021
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Client Relationship Officer
CLP
12.2019 - 12.2020
- Monitored, followed up and escalated cases to meet customer response commitments.
- Maintained and built close relationships with clients through regular contact and visits.
- Retained portfolio of relationships by performing proactive, mobile and value-adding partnership roles.
- Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
Certification
- Certificate of Registration Agent-Real Estate
- Real Estate and Finance Certificate
- Real Estate Investment Modelling Certificate
- Hotel Real Estate Investments an Asset Management Certificate
- Data Analytics Certificate
Overview
4
4
years of professional experience
6
6
Certificate
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