Zuha Shaikh
Sydney,NSW
Summary
A results driven professional with a background of Marketing, focusing on closing sales, client relationship management, strategic sales planning and revenue growth. With a strong attention to detail and collaborative mindset, thriving in fast-paced environments, delivering impactful results that align with organizational objectives.
Overview
2
2
years of professional experience
Work History
Customer Solutions Advisor
Vodafone / TPG Telecom
Sydney
12.2023 - Current
- Sales Achievement: Achieved 90% of total sales target and successfully accomplished MTM KPI's. Surpassed expected targets by engaging with customers; identifying and leveraging prospect's pain during discovery process to achieve targets.
- Strategy and Growth: Spearheaded the rollout of new sales that results in over 50% increase in prospect engagement and SDR deliverables.
- Closing and Upselling: Engaged with new signups, conducting multiple checkpoints per month resulting in significant upselling wins and long-term business relationships.
- Rapport and Client Relations: Recognized through company excellence award for exceptional customer service. Passionate engagement with clients resulted in repeat business and referrals.
- Store's Samsung Elite: Appointed as a preferred representative for Samsung for performance exclusively for Samsung and learn more about its devices and services to further educate customers.
Assistant Manager
Federation of Pakistan Chambers of Commerce and Industry
Karachi, Sindh
05.2022 - 08.2023
- Designed and implemented tailored adaption plan for more than 100 clients from various industries including Construction, HealthCare, Events etc. to enhance their operational efficiency. Achieved 100% CSAT scores from clients along with great feedback.
- Worked closely with International delegations and organize B2B/B2C Expo to enhance business engagement and promotions for clients.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Oversee daily operations of the department, ensuring maximum productivity and support new interns.
- Created reports on sales trends, inventory levels, and financial data.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Research Analyst Intern
Ajil Financial Services Company
Jeddah, Saudi Arabia
12.2022 - 02.2023
- Assessed the accuracy of data collected through primary or secondary sources of information.
- Analyzed qualitative and quantitative data from surveys and interviews.
- Researched new methods or technologies that could be utilized for more effective analysis.
- Maintained up-to-date records regarding progress made on assigned projects.
- Conducted research to identify and analyze trends in data sets.
Education
BBA - Sales And Marketing Education
Bachelors in Marketing
Karachi, Pakistan06-2022
Skills
- Google Analytics
- Competitive Analysis
- Regression analysis
- SAS programming
- Microsoft Excel
- Quantitative Analysis
- Business Intelligence
- Data collection and analysis
- CRM proficiency
- Team Collaboration
- Interpersonal Skills
Languages
English
Full Professional
Urdu
Professional
Hindi
Professional
Accomplishments
- Outstanding achievement award from Cambridge International Examination for Business Studies.
- Hosted 49th Export Trophy Awards for federation of Pakistan Chambers of Commerce and Industry.
- Community Service: Led initiatives focused on breast cancer awareness, mental health significance, and anti-domestic violence campaigns, impacting local communities positively.
Affiliations
- Sports: table tennis, badminton.
Timeline
Customer Solutions Advisor
Vodafone / TPG Telecom
12.2023 - Current
Research Analyst Intern
Ajil Financial Services Company
12.2022 - 02.2023
Assistant Manager
Federation of Pakistan Chambers of Commerce and Industry
05.2022 - 08.2023
BBA - Sales And Marketing Education
Bachelors in Marketing
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