Zula Kherlen
52 Air League Avenue Leppington
Summary
Driven Merch Supervisor at Costco, I enhanced team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in merchandise planning and fostering a collaborative environment, I reliably increased operational efficiency. My approach prioritizes active listening and strategic stock management, ensuring top-notch store maintenance and performance.
Overview
4
4
years of professional experience
Work History
Merchandiser
Costco
07.2020 - Current
Merch Supervisor for Fresh Department
Costco
06.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Certificate I - Commercial Cookery
William Blue
Sydney02.2016
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Retail knowledge
- Active listener
- Merchandise planning
- Store maintenance
- Pricing and Signage Updates
Timeline
Merchandiser
Costco
07.2020 - Current
Merch Supervisor for Fresh Department
Costco
06.2020 - Current
Certificate I - Commercial Cookery
William Blue
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