Zulaikha Habibullah
Craigieburn,Victoria
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing employee loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive shopping experiences.
Overview
1
1
year of professional experience
Work History
Server
The Bagel Shop
Melbourne , Victoria
2022.06 - 2023.03
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Stocked service areas with supplies during slow periods.
Education
Bachelor of Science - Computer Science
University of Melbourne
Melbourne, VIC2025-12
Skills
- Order Management
- Guest Engagement
- Supply Restocking
- Item promotion
- Foreign language proficiency
- Service prioritization
- Sales expertise
- Cleanliness standards
- Sales Techniques
- Ordering Procedures
- Memory retention
- Performance Improvement
- Strong Work Ethic
- Positive and professional
- Professional Appearance
- Task Prioritization
- Problem-Solving
- Upselling and Cross Selling
- Teamwork and Collaboration
- Adaptable and Flexible
- Warm and Friendly
- Staff Training
Languages
English
Professional
Persian
Professional
Arabic
Limited
Urdu
Professional
Timeline
Server
The Bagel Shop
2022.06 - 2023.03
Bachelor of Science - Computer Science
University of Melbourne
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