Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Dancing and Playing Sports
Additional Information
Languages
Timeline
Generic

Zum Zang

Bentley,WA

Summary

I am Mrs. Zum Zang and I came to know about support worker jobs through seeks online jobs. I have work experiences in several areas such as doing personal care, Medication, Hand Manual, Staff coordinating, team work, taking out for walk and Shopping, cleaning, laundry, domestic task and ironing of cloths. I am interested to work as a support worker/career where I can help people and make the difference.

I order to pursue a career in the field I am most interested in; I hereby would like to apply for a position of a support worker in your organization. I look forward to your kind consideration for any immediate positions, as I am available to work immediately. My visa allows me to work full time.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Support Worker/Personal Care Assistant

BGSR
10.2021 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Remained alert to problems or health issues of clients and competently responded.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Assisted patients with self-administered medications.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored and assisted residents through individual service plans.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Planned activities to encourage movement, stretching and strength building.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Scheduled and accompanied clients to medical appointments.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Staff Coordinator

Yes Staffing
02.2021 - 08.2023
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Handled incoming and outgoing shipping and receiving activities.
  • Gathered and organized materials to support operations.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Caregiver, Special Needs

MSWA
09.2016 - 06.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

No Degree - Diploma of Community Services

Supreme Education & Training Pty LTD.
Perth
07.2022

Bachelor of Arts - Language Arts Education

Bissau College, North-East Hill University , Shill
India
03.2005

Skills

  • Multitasking
  • Team Building
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Decision-Making
  • Organization and Time Management
  • Fluent in [Language]
  • First Aid/CPR
  • Remote Office Availability
  • Troubleshooting
  • Organization
  • Computer Skills
  • [Equipment] Operation
  • Time Management
  • Conflict Resolution
  • Basic Math
  • Dependable and Responsible
  • Problem Resolution
  • Quality Assurance
  • Google Drive

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved management which led to good quality of outcome.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 30 staff members.

Affiliations

  • Rotary International
  • Society of Human Resource Management

Certification

  • PCA - Personal Care Aide
  • CPCT/A - Patient Care Technician/Assistant
  • PCW - Personal Care Worker
  • DCA - Direct Care Aide

Dancing and Playing Sports

I love dancing as a solo or in group. Example Zumba Dance. I am good team player especially basket ball and football. 

Additional Information

  • I got Certificate III in Individual Support ( Ageing and Disability).
  • I got Diploma in Early Childhood Education & Care
  • Medication Administration
  • Manual Handling
  • First Aid/CPR
  • NDIS Workers Screening Module
  • BSL Testing
  • PEG Feed
  • CPAP Machine
  • Fire Safety Certificate


Languages

English
Full Professional
Hindi
Full Professional
Nepali
Limited Working

Timeline

Support Worker/Personal Care Assistant

BGSR
10.2021 - Current

Staff Coordinator

Yes Staffing
02.2021 - 08.2023

Caregiver, Special Needs

MSWA
09.2016 - 06.2020

No Degree - Diploma of Community Services

Supreme Education & Training Pty LTD.

Bachelor of Arts - Language Arts Education

Bissau College, North-East Hill University , Shill

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Zum Zang