Summary
Overview
Work History
Education
Skills
Gaming
Languages
Timeline
Generic

Zunaidur Rahman Chowdhury

Gosnells,WA

Summary

  • Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Retail Salesman

Infinity
03.2022 - 11.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Maintained clean sales floor and straightened and faced merchandise.

Customer Service Representative

Agora Super Shop
10.2021 - 02.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Crew Team Member

Best Fried Chicken
04.2021 - 08.2021
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, and other areas.
  • Assisted other team members to achieve goals.
  • Greeted customers at the counter and took food orders.
  • Used proper techniques to prepare food and ingredients.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

Diploma of Business - Business

Curtin College
Perth, WA

Business

Uttara High School & College
Bangladesh
06.2022

Higher Secondary School Certificate - Business

Uttara High School
Dhaka, Bangladesh
05.2020

Skills

  • Assigning Tasks
  • Store Opening and Closing
  • Ability to Lift 40 Pounds
  • Gift Wrapping
  • Retail Sales
  • Trade-In Quotes
  • Energy and Physical Stamina
  • Product Knowledge
  • Answering Customer Questions
  • Time Management
  • Folding Clothes
  • Customer Assistance
  • Teamwork and Collaboration
  • Providing Feedback
  • Effective Customer Communication
  • Goal-Driven
  • Flexible Hours
  • Cash Handling

Gaming

I am highly passionate about games. I have played several professional tournaments such as PUBG and so on. I was also very much addicted to play station and PC games. Currently, I play Play Station 5 on my leisure time. Also, I like playing different types of sports such as Cricket, Soccer, Badminton. 

Languages

Bengali
Native or Bilingual
English
Professional Working
Hindi
Limited Working
Urdu
Limited Working

Timeline

Retail Salesman

Infinity
03.2022 - 11.2022

Customer Service Representative

Agora Super Shop
10.2021 - 02.2022

Crew Team Member

Best Fried Chicken
04.2021 - 08.2021

Diploma of Business - Business

Curtin College

Business

Uttara High School & College

Higher Secondary School Certificate - Business

Uttara High School

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Zunaidur Rahman Chowdhury