Zuo Zhang
Melbourne,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail assistant position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Online Seller
Pesonal Second-hand Online Store
07.2021 - 08.2022
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Created clear, precise and properly detailed product and service information on company website.
Restaurant Waiter
The First Meet (Noodle Restaurant)
02.2021 - 06.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Used cash registers and credit card machines to cash out customers.
Education
Master of Arts - Arts And Cultural Management
The University of Melbourne
Melbourne, VIC12.2024
Skills
- Good communication
- Customer Service
- Stocking and Replenishing
- Strong attention to details
- Positive attitude
- Ability to multi-tasks & prioritize
- Self-motivated
Language
Mandarin: First language
English: Second language
Timeline
Online Seller
Pesonal Second-hand Online Store
07.2021 - 08.2022
Restaurant Waiter
The First Meet (Noodle Restaurant)
02.2021 - 06.2021
Master of Arts - Arts And Cultural Management
The University of Melbourne
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