Summary
Overview
Work History
Education
Skills
Language
Timeline
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Zuo Zhang

Melbourne,VIC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail assistant position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Online Seller

Pesonal Second-hand Online Store
07.2021 - 08.2022
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Created clear, precise and properly detailed product and service information on company website.

Restaurant Waiter

The First Meet (Noodle Restaurant)
02.2021 - 06.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Used cash registers and credit card machines to cash out customers.

Education

Master of Arts - Arts And Cultural Management

The University of Melbourne
Melbourne, VIC
12.2024

Skills

  • Good communication
  • Customer Service
  • Stocking and Replenishing
  • Strong attention to details
  • Positive attitude
  • Ability to multi-tasks & prioritize
  • Self-motivated

Language

Mandarin: First language

English: Second language

Timeline

Online Seller

Pesonal Second-hand Online Store
07.2021 - 08.2022

Restaurant Waiter

The First Meet (Noodle Restaurant)
02.2021 - 06.2021

Master of Arts - Arts And Cultural Management

The University of Melbourne

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Zuo Zhang