Siti Zuraidah Zaini
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering 3 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Housekeeping Supervisor
Ingot Hotel
03.2020 - Current
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Communicated repair needs to maintenance staff.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Kitchen Hand
Satay On Charcoal
10.2017 - 06.2021
- Followed food safety practices and sanitation guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Social Worker
Berrington Subiaco
02.2018 - 06.2018
- Helped clients develop new coping mechanisms and techniques to drive behaviour modification.
- De-escalated stressful situations through individual and family crisis interventions.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Educated clients and families on mental health, wellness and recovery topics.
Education
Diploma in Beauty Therapy
Wa Academic
Bentley, WA10.2019
Cert III in Individual Support
Stanley College
West Perth, WA01.2018
English Education
Stanley College
Mirrabooka, WA12.2017
Skills
- Department coordination
- Preventive Maintenance
- Timekeeping
- Staff Training
- Complaint Investigation
- Database Updating
- Microsoft Office
- Document Control
- Budget Preparation
Achievement
Employer of the year 2022.
Timeline
Housekeeping Supervisor
Ingot Hotel
03.2020 - Current
Social Worker
Berrington Subiaco
02.2018 - 06.2018
Kitchen Hand
Satay On Charcoal
10.2017 - 06.2021
Diploma in Beauty Therapy
Wa Academic
Cert III in Individual Support
Stanley College
English Education
Stanley College
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