Summary
Overview
Work History
Education
Skills
Character Reference
Timeline
Generic
ZUZAINE ANN INOSANTO

ZUZAINE ANN INOSANTO

Woodroffe,NT

Summary

I am currently holding a Baseline Security clearance as a requirement for my current job in AGSVA.

In my role as a Vetting Security Officer, I’ve gained valuable experience that complements my strong administrative background. Within this role, my responsibilities have extended to overseeing meticulous vetting and screening of personnel, ensuring their suitability for access to sensitive areas and confidential information. I’ve successfully implemented and managed comprehensive security clearance protocols, consistently adhering to the strictest confidentiality and privacy standards.


My attention to detail and organisational skills honed through years of administrative work from my previous work experiences, it has been proven instrumental in conducting thorough background checks, verifying credentials, and assessing potential security risk. My commitment to maintaining secure environment, coupled with my administrative proficiency has allowed me to excel in this critical role, contributing to the overall safety and security of the organisation.


I'm also extremely personable and have strong communication skills, which I think will help me assimilate well within the office and gain trust from coworkers. I was also experienced and results-oriented Site Manager and Team member with years of Managerial and Customer Assistant experience in a retail environment. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and doing administrative tasks.

Overview

7
7
years of professional experience

Work History

Admin and Processing

Randstad
04.2023 - Current
  • Maintained utmost discretion in handling sensitive and confidential information
  • Demonstrated proficiency in Microsoft Office for document creation and management.
  • Leveraged strong organisational and time management skills to multitask and prioritise effectively.
  • Exhibited problem solving skills and adaptability.
  • Provided essential administrative support to the team.

Site Manager

Chevron / OTR
01.2022 - 04.2023
  • Delegating and directing service tasks, monitoring the progress of sales, and managing service team members to ensure the team's objective and sales goals are met
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory
  • Setting up and maintaining a service desk and evaluating its efficiency
  • Monitoring department issues and client complaints to create methods to lessen recurring issues
  • Adulting work and customer service to ensure the company's high standards, efficiency, and productivity goals are met
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives, Helping to train new employees in company procedures
  • Maintaining a strong working knowledge of industry regulations, restrictions and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Duty Manager

Target - Australia
01.2019 - 01.2022
  • Dealing with customer queries and complaints
  • Administrative task
  • Overseeing daily operations
  • Ensuring employee productivity
  • Monitoring efficiency of all processes and creating a positive work environment for employees.

Back Dock Supervisor

Target - Australia
01.2017 - 01.2022
  • Ensuring that customers receive prompt service and quality goods and services
  • Planning and preparing work schedules and assigning staff to specific duties examining returned goods and deciding on appropriate action
  • Taking inventory for sale and ordering new stock
  • Ensuring that goods and services are correctly priced and displayed
  • Administrative task.

Education

Bachelor of Science in Business Management - Major in Marketing -

Cavite State University - Philippines
01.2008

Skills

  • Highly Organized
  • Attention to detail
  • Flexibility and Adaptability
  • Leadership and Teamwork
  • Communication
  • Effective Time Management
  • Customer Service
  • Fast Learner
  • Ability to Work Under Pressure
  • Ability to Multitask
  • Microsoft Office

Character Reference

Cheryl-Ann Bowden - AGSVA

  • Team Leader
  • cheryl-ann.bowden@defence.gov.au
  • 0424 632 921


Bryan Pritchard - RANDSTAD

  • Senior Recruitment Consultant
  • bryan.pritchard@randstad.com.au
  • 0439 072 172


Christopher Quince - Puma Service Station / OTR / S24

  • Previous Regional Manager
  • cquince@bigpond.net.au
  • 0490 428 939

Timeline

Admin and Processing

Randstad
04.2023 - Current

Site Manager

Chevron / OTR
01.2022 - 04.2023

Duty Manager

Target - Australia
01.2019 - 01.2022

Back Dock Supervisor

Target - Australia
01.2017 - 01.2022

Bachelor of Science in Business Management - Major in Marketing -

Cavite State University - Philippines
ZUZAINE ANN INOSANTO